近年來員工敬業度成為企業在人才留任率的最佳預測指標，而員工個人感受、感知以及組織公平也成為管理者關注的議題。本研究探討組織公平知覺對員工敬業度之影響，並分析員工信任的二個構面—同事信任與主管信任，在其中之作用。本研究對象為台灣跨產業在職之工作者，進行線上問卷調查，回收有效問卷共283份，採取實證方式進行結果分析。
研究結果顯示：(1)組織公平知覺對同事信任與主管信任有顯著正向影響效果；(2)同事信任對員工敬業度具有正向效果，主管信任對員工敬業度具有正向顯著效果；(3)組織公平知覺對員工敬業度具有負向不顯著之直接效果，但整體的總效果是正向顯著；(4)員工信任對組織公平知覺與員工敬業度具有完全中介作用，且中介作用主要來自主管信任。

Employee engagement has become the best predictor of talent retention in recent years, and employee perceptions, personal feelings and organizational justice have also become issues of concern to managers. This study investigates the effect of perception of organizational justice on employee engagement and analyzes the role of two components of employee trust - peer trust and supervisor trust. This study investigates the cross-industry employees who work in Taiwan, and there are 283 valid questionnaires.
The results of the study showed that: (1) Perception of organizational justice has a significant positive impact on peer’s trust and supervisor’s trust (2) Peer’s trust has a positive impact on employee engagement and supervisor’s trust has a significant positive impact on employee engagement. (3) Perception of organizational justice has a nonsignificant negative direct effect on employee engagement, but the total effect is significant positive. (4) Employee’s trust has a full mediation on the perception of organizational justice and employee engagement, and the mediation mainly comes from supervisor’s trust.

王麗丹（2021）。領導風格對工作敬業之影響性研究—組織認同為調節變項。國立中央大學，碩士論文。
李曉萍（2021）。以員工信任為中介變項探討主管人際能力對員工工作投入的影響。國立中央大學，碩士論文。
林弘儒（2014）。真誠領導對員工的組織公平認知、組織承諾與助人行為之影響。國立中央大學，碩士論文。
林鉦棽（2005）。組織公民行爲之跨層次分析。管理學報，22(4)，503-524。
林晏瑜（2006）。組織權威主義對組織正義知覺形成與後續態度的干擾效果之研究。國立雲林科技大學，博士論文。
林秀英（2015）。組織公平、組織信任與職場幸福感之關係。國立臺北大學，碩士論文。
邱琛榆（2019）。人力資源管理措施對員工敬業度之影響－以創業導向氛圍為中介變項。國立中央大學，碩士論文。
陳增朋（2008）。大學校院體育行政組織公平行為影響因素研究。國立台灣師範大學體育學系，博士論文。
鄭雅文（2020）。組織溝通、組織信任與留任意願關係之研究-以總工作年資為調節變項。國立中央大學，碩士論文。
台灣員工敬業度調查研究白皮書，2021年2月1日，取自：https://www.mercer.com.tw/our-thinking/career/employee-engagement-survey.html#contactForm
2021年《全球領導力展望》台灣報告，2021年1月，取自： https://host.huiju.cool/page/188468601500217178/aedee17b77ef408aa98c2cf330db4e72
2021員工C.E.O.工作價值認知調查報告，2022年1月5日，取自： https://vip.104.com.tw/preLogin/recruiterForum/post/54531

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