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研究生: 李筑萱
Chu-Hsuan Lee
論文名稱: 真誠領導及正向心情與員工的組織信任、工作滿意度和留任意願關係之研究
指導教授: 陳春希
口試委員:
學位類別: 碩士
Master
系所名稱: 管理學院 - 人力資源管理研究所在職專班
Executive Master of Human Resource Management
論文出版年: 2018
畢業學年度: 105
語文別: 英文
論文頁數: 66
中文關鍵詞: 真誠領導正向心情組織信任工作滿意度留任意願
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  • 近來企業管理發生多起造假、欺騙案例,影響社會大眾對企業領導者和品牌的信任,加上言行一致且不重形象包裝的管理者普遍受到新世代員工歡迎,員工亦越重視自身工作需求和價值觀,企業領導力備受檢視。有鑑於此,本研究以522位各產業的上班族為研究對象,探討真誠領導、正向心情對員工的組織信任、工作滿意度和留任意願相互之關係。研究結果顯示真誠領導對正向心情具正向關係;正向心情對組織信任有正向關係;組織信任亦對員工的工作滿意度和留任意願各自有正向關係。本研究依據研究結果,提出人力資源管理實務意涵及未來研究之建議。


    This study investigates the effects of authentic leadership and positive affect on organizational trust as well as the effect of organizational trust on employees’ job satisfaction and retaining intention. Data were collected through the distribution of questionnaires. A total of 522 valid copies was obtained for further analysis. It is found that authentic leadership and positive affect are positively related to employees' perceived trust toward their organization. Organizational trust is also positively related to employees’ job satisfaction and retaining intention. Managerial implications and suggestions for further research are thus discussed.

    中文摘要 I 英文摘要 II 致謝辭 III 目錄 IV 圖目錄 V 表目錄 VI 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 3 第三節 研究流程 4 第二章 文獻探討 5 第一節 真誠領導 5 第二節 正向心情 9 第三節 組織信任 11 第四節 工作滿意度 14 第五節 留任意願 17 第六節 各變項間的關係 19 第三章 研究方法 23 第一節 研究架構 23 第二節 研究變項與工具 24 第三節 研究設計 26 第四節 資料分析 27 第四章 研究結果 29 第一節 描述性統計分析 29 第二節 信度分析 32 第三節 效度分析 33 第四節 相關分析 34 第五節 迴歸分析 36 第五章 討論與建議 40 第一節 研究結論 40 第二節 管理意涵與貢獻 42 第三節 研究限制 45 第四節 未來研究之建議 46 參考文獻 47 附錄一 研究調查問卷 54

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