本研究主要探討成就動機、尋求回饋行為、工作投入、工作滿意度及組織公民行為之間的關係，以網路將電子問卷內容發放給台灣各產業的在職人士，共回收242份。本研究以描述性統計分析、信度分析、相關分析、效度分析及階層迴歸分析來檢驗變項之間的關係。研究結果顯示：(1)成就動機與工作投入呈正向關係；(2)工作投入與工作滿意度呈正向關係；(3)工作投入與組織公民行為呈正向關係；(4)工作滿意度與組織公民行為呈正向關係；(5)尋求回饋行為對成就動機及工作投入之關係影響不顯著。綜合上述的研究結論，本研究提出管理意涵以幫助各企業擬訂決策，並針對未來的研究提出建議。

This study investigates the relationships among achievement motivation, feedback-seeking behavior, job engagement, job satisfaction, and organizational citizenship behavior. A total of 242 responses was collected from employees in various industries in Taiwan through online questionnaires. Statistical methods including descriptive analysis, reliability analysis, correlation analysis, validity analysis, and hierarchical regression were employed to examine the hypotheses. Drawn on the findings, managerial implications and suggestions for future research are also discussed.

一、 英文文獻
Anseel, F., Beatty, A. S., Shen, W., Lievens, F., & Sackett, P. R. (2015). How are we doing after 30 years? A meta-analytic review of the antecedents and outcomes of feedback seeking behavior. Journal of Management, 41 (1), 318-348.

Ashford, S. J. & Cummings, L. L. (1983). Feedback as an individual resource: Personal strategies of creating information. Organizational Behavior and Human Performance, 32 (3), 370-398.

Ashford, S. J., Blatt, R., & VandeWalle, D. (2003). Reflections on the looking glass: A review of research on feedback-seeking behavior in organizations. Journal of Management, 29 (6), 773-799.

Atkinson, J. W. (1957). Motivational determinants of risk-taking behavior. Psychological Review, 64 (6), 359-372.

Bakker, A. B. & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22 (3), 309-328.

Bateman, T. S. & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee “citizenship”. Academy of Management Journal, 26 (4), 587-595.

Blau, G. J. (1985). The measurement and prediction of career commitment. Journal of Occupational Psychology, 58 (4), 277-288.

Blau, G. J. (1986). Job involvement and organizational commitment as interactive predictors of tardiness and absenteeism. Journal of Management, 12 (4), 577-584.

Bond, M. H. & Hwang, K. K. (1987). The social psychology of Chinese people. In M. H. Bond (Ed.), The Psychology of the Chinese People (pp. 213-266). Oxford University Press.

Brown, S. P. (1996). A meta-analysis and review of organizational research on job involvement. Psychological Bulletin, 120 (2), 235-255.

Brown, S. P. & Leigh, T. W. (1996). A new look at psychological climate and its relationship to job involvement, effort, and performance. Journal of Applied Psychology, 81 (4), 358-368.

Callister, R. R., Kramer, M. W. & Turban, D. B. (1999). Feedback seeking following career transitions. Academy of Management Journal, 42 (4), 429-438.

Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86 (3), 499-512.

Elliot, A. J. & McGregor, H. A. (2001). A 2 × 2 achievement goal framework. Journal of Personality and Social Psychology, 80 (3), 501-519.

Farh, J. L., Earley, P. C. & Lin, S. C. (1997). Impetus for action: A cultural analysis of justice and organizational citizenship behavior in Chinese society. Administrative Science Quarterly, 42 (3), 421-444.

Fedor, D. B., Eder, R. W.& Buckley, M. R. (1989). The contributory effects of supervisor intentions on subordinate feedback responses. Organizational Behavior and Human Decision Processes, 44 (3), 396-414.

Graham, J. W. (1991). An essay on organizational citizenship behavior. Employee Responsibilities and Rights Journal, 4 (4), 249-270.

Greenhaus, J. H. & Allen, T. D. (2011). Work–family balance: A review and extension of the literature. Journal of Management, 37 (1), 17-42.

Hackman, J. R. & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16 (2), 250-279.

Hall, D. T., Goodale, J. G., Rabinowitz, S.& Morgan, B. (1978). Effects of individual goals on group performance. Journal of Applied Psychology, 63 (2), 197-206.

Judge, T. A., Thoresen, C. J., Bono, J. E.& Patton, G. K. (2001). The job satisfaction–job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127 (3), 376-407.

Kanungo, R. N. (1982). Measurement of job and work involvement. Journal of Applied Psychology, 67 (3), 341-349.

Kuhn, P. & Lozano, F. A. (2008). The expanding workweek? Understanding trends in long work hours among US men, 1979-2006. Journal of Labor Economics, 26 (2), 311-343.

Lawler, E. E. & Hall, D. T. (1970). Relationship of job characteristics to job involvement, satisfaction, and intrinsic motivation. Journal of Applied Psychology, 54 (4), 305-312.

Leary, M. R. & Kowalski, R. M. (1990). Impression management: A literature review and two-component model. Psychological Bulletin, 107 (1), 34-47.

Lodahl, T. M. & Kejner, M. (1965). The definition and measurement of job involvement. Journal of Applied Psychology, 49 (1), 24-33.

Locke, E. A. (1976). The nature and causes of job satisfaction. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1297-1349).

Locke, E. A. & Latham, G. P. (2002). Building a practically useful theory of goal setting and task motivation. American Psychologist, 57 (9), 705-717.

Lorence, J. & Mortimer, J. T. (1985). The declining impact of the labor market on the transition to adulthood: A research note. Social Forces, 63 (4), 1028-1035.

Morrison, E. W. (1993). Newcomer information seeking: Exploring types, modes, sources, and outcomes. Academy of Management Journal, 36 (3), 557-589.

Paullay, I. M., Alliger, G. M. & Stone-Romero, E. F. (1994). Construct validation of two instruments designed to measure job involvement and work centrality. Journal of Applied Psychology, 79 (2), 224-228.

Pierce, J. L., Kostova, T. & Dirks, K. T. (2001). Toward a theory of psychological ownership in organizations. Academy of Management Review, 26 (2), 298-310.

Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H. & Fetter, R. (1990). Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors. Leadership Quarterly, 1 (2), 107-142.

Podsakoff, P. M., MacKenzie, S. B., Paine, J. B. & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26 (3), 513-563.

Rabinowitz, S. & Hall, D. T. (1977). Organizational research on job involvement. Psychological Bulletin, 84 (2), 265-288.

Smith, C. A., Organ, D. W. & Near, J. P. (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68 (4), 653-663.

Smith, J. A. & Boyatzis, R. E. (2000). Developing emotionally intelligent organizations. Organizational Dynamics, 28 (3), 234-253.

Twenge, J. M. (2010). A review of the empirical evidence on generational differences in work values. Journal of Business and Psychology, 25 (2), 201-210.

Van Dyne, L., Cummings, L. L. & Parks, J. M. (1995). Extra-role behaviors: In pursuit of construct and definitional clarity. Research in Organizational Behavior, 17, 215-285.

Van Dyne, L., Graham, J. W. & Dienesch, R. M. (1994). Organizational citizenship behavior: Construct redefinition, measurement, and validation. Academy of Management Journal, 37 (4), 765-802.

Van Dyne, L. & LePine, J. A. (1998). Helping and voice extra-role behaviors: Evidence of construct and predictive validity. Academy of Management Journal, 41 (1), 108-119.

VandeWalle, D. (1997). Development and validation of a work domain goal orientation instrument. Educational and Psychological Measurement, 57 (6), 995-1015.

VandeWalle, D., Ganesan, S., Challagalla, G. N. & Brown, S. P. (2000). An integrated model of feedback-seeking behavior: Disposition, context, and cognition. Journal of Applied Psychology, 85 (6), 996-1003.

Weiner, B. (1985). An attributional theory of achievement motivation and emotion. Psychological Review, 92 (4), 548-573.

Weiss, H. M. (2002). Deconstructing job satisfaction: Separating evaluations, beliefs and affective experiences. Human Resource Management Review, 12 (2), 173-194.

Williams, L. J. & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17 (3), 601-617.

Yang, K. S. (1993). Chinese social orientation: An integrative analysis. In L. Y. Cheng, F. M. C. Cheung & C. N. Chen (Eds.), Psychology in Chinese Societies (pp. 101-134). Hong Kong Psychological Society.
 
二、 中文文獻
王志弘（譯）（2002）。《成就社會》（D. C. McClelland 原著）。台北：五南。

李明軒（2008）。《工作滿意度與組織承諾對離職傾向之影響》。國立政治大學企業管理研究所碩士論文。

林金宗（2010）。〈工作壓力、工作滿意度與工作績效之關係研究〉。《人力資源管理學報》，10(1)，45–70。

林清山（1996）。〈成就動機之歸因理論探討〉。《教育心理學報》，28，33–60。

林慧珍（2006）。《主管支持、組織承諾與工作投入關係之研究：以組織氣候為干擾變數》。國立中山大學人力資源管理研究所碩士論文。

邱皓政（2003）。《社會與行為科學統計分析實務：使用SPSS for Windows》。雙葉書廊。

范如芬、林志鴻、楊國樞（1997）。〈華人組織行為研究：以組織公民行為量表為例〉。《本土心理學研究》，7，219–244。

張金鶚、許士軍（2001）。《組織行為學》（五版）。華泰文化。

許士軍（1997）。《組織理論與管理》。華泰書局。

黃文宏（2005）。〈員工工作滿意度與離職傾向關係之研究—以高科技產業為例〉。《中山管理評論》，13(1)，1–28。

黃惠鈴（譯）（2003）。《工作與動機》（V. Vroom 原著）。台北：華泰文化。

陳正倉（2001）。《工作投入對工作滿意與組織承諾之影響》。國立成功大學企業管理研究所碩士論文。

賴政昇（2013）。《領導風格、工作動機與工作滿意度關聯性之研究》。東海大學企業管理學系碩士論文。

楊國樞（1993）。〈Chinese social orientation: An integrative analysis〉（收錄於中文編著）。

楊國樞、呂旭亞、林清山（1990）。《心理與行為的歸因理論》。台北：東華書局。

謝文宜、許皓宜（2015）。〈目標導向理論與自我調整學習策略之關係〉。《教育心理學報》，47(2)，163–193。