論文摘要
新興科技不斷推陳出新，傳統使用人力來對員工的績效進行監視的方式逐漸由電子系統所取代，電子績效監視系統(Electronic performance monitoring system)應運而生。由於電子系統可以對員工進行長時間的資料收集，因此可能會產生侵犯員工個人隱私的情況，員工對於電子系統的公平性也會有不同的反應。
本研究利用問卷情境，操控電子績效監視系統之「工作相關性」與「監視揭露性」，試圖探討在不同電子系統使用情境下，對於國內員工「隱私侵犯感」與「程序公平感」有何影響。「隱私侵犯感」之中介效果也是本研究欲探討的主題之一。
研究結果顯示，電子績效監視系統之「工作相關性」與「監視揭露性」對員工「隱私侵犯感」與「程序公平感」之影響未獲統計支持，因此「隱私侵犯感」的中介效果亦未獲統計支持。國內員工無論是在哪種情境下，對於個人隱私都會有受到侵犯的感覺，對於監視系統的「程序公平感」也都有不公平的感受。顯示國內員工對於電子系統的監視都持有較為負面的態度。
另外，本研究根據樣本基本資料分析，發現受試者的「年齡」在「隱私侵犯感」與「程序公平感」上的表現具有顯著差異。這樣的結果很可能是由於受試者價值觀之不同，因而造成在「隱私侵犯感」與「程序公平感」上的差異。但究竟是價值觀中的哪一部份造成差異，值得後續研究針對這個部分進行更為深入的探討。

The effects of electronic performance monitoring system on perceptions of privacy invasion and procedural justice

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