| 研究生: |
陳慧平 Hui-Ping Chen |
|---|---|
| 論文名稱: |
論心理賦能和員工投入對員工工作滿足與組織認同之影響:心理氣候知覺調節作用之探討 Effects of psychological empowerment and employee involvement on employees'' job satisfaction and organizational identification : Investigating the moderation of psychological climate. |
| 指導教授: | 陳春希 |
| 口試委員: | |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 企業管理學系在職專班 Executive Master of Business Administration |
| 畢業學年度: | 97 |
| 語文別: | 中文 |
| 論文頁數: | 55 |
| 中文關鍵詞: | 心理氣候 、組織認同 、工作滿足 、員工投入 、心理賦能 、高科技產業 |
| 外文關鍵詞: | psychological climate, organizational identification, job satisfaction, high-technology industry, employee involvement, psychological empowerment |
| 相關次數: | 點閱:8 下載:0 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
本研究以高科技產業之員工為研究樣本,探討心裡賦能對於組織中員工投入參與程度的影響,以及對其工作滿足與組織認同的影響。本研究並以員工的心理氣候認知為調節變項,進一步探究其在心理賦能對員工投入影響關係中的調節作用。研究結果顯示員工的心理賦能知覺會正向影響其在組織中的投入程度。員工投入程度的提升會正向地影響其工作滿足與組織認同。本研究亦證實員工的心理賦能知覺對於其投入程度的影響,會受到員工心理氣候知覺的調節,即在具有高度心理氣候知覺的組織氛圍中,當組織賦與員工高度的工作自主性時,反而會降低員工的投入程度。
With the samples from the high–tech industries, the purpose of this study is to investigate the relationships among psychological empowerment, employee involvement, employees’ job satisfaction, and organizational identification. The variable of perceived psychological climate is included as a moderating variable in order to better understand its moderating effect on the relationship between psychological empowerment and employee involvement. It is found that psychological empowerment has a positive effect on employee involvement. Employee involvement has a positive effect on employees’ satisfaction and organizational identification. It is also found that employees’ perception of psychological climate has a moderating effect on the relationship between psychological empowerment and employee involvement.
一、中文部分:
許士軍(1988).管理學,台北,東華書局。
徐正光(1977).「工廠工人的工作滿足及其相關因素之探討」,
中央研究院民族學研究所季刊,第43期,第23-63頁。
鍾任琴(2000). 教師專業權能之研究:理論建構與實證分析,
五南圖書出版公司。
賴士葆,鍾國貴(1995).「製造業早期參與新產品開發活動的
程度與新產品開發的製造 績效相關之研究-台灣區汽車零件組件業
之實徵研究」。中山管理評論,第 3 期(4),頁 96-111。
王宗鴻(2006).「人格特質、主管領導風格與人力資源管理措施
對工作投入與工作績效之影響」,國立中央大學人力資源管理研
究所,碩士論文。
林冠宏(2003).「轉換型領導、組織認同、組織溝通對領導效能
影響之研究-以台南縣政 府組織變革為例」,國立中正大學企
業管理研究所,碩士論文。
吳正成 (1999).「台東縣國民小學校長授能行為之探討」,國立
東華大學教育研究所,碩士論文。
陳清明(2009).「心理氣候、心理賦能與工作努力、角色內績效
以及離職傾向關係之研究-以金融產業為例」,國立中央大學企
業管理研 究所,碩士論文。
張雲玫(2007).「主管與部屬交換關係品質、心理賦能對員工工
作滿足之影響-內外控人格調節效果之探討」,國立中央大學企
業管理研究所,碩士論文。
祝康偉(2006).「派遣員工與正職員工 在組織承諾、工作投入
差異之分析-以福利措施條件為調節變項」,國立中央大學人力
資源管理研究所,碩士論文。
黃?槿(2003).「金融服務業主管工作價值觀與工作滿意度之相
關研究-以本國銀行與外商銀行為例」,國立中央大學人力資源
管理研究所,碩士論文。
馬家媛(2004).「員工對授權賦能的認知對其工作態度之影
響」,國立中山大學人力資源管理研究所,碩士論文。
梁雙蓮(1984).「中央行政機關公務員組織認同之研究」,國立
台灣大學政治研究所,博士論文。
楊依晉(2003).「員工投入-組織權威價值與員工效能之研
究」,中原大學心理學系,碩士論文。
羅惠萍(2007).「平面媒體記者 工作價值觀、專業價值觀與工
作投入關係之研究」,國立中央大學人力資源管理研究所,碩士
論文。
經濟部工業局(1994) .十大新興工業發展策略與措施,
台北:經濟部
經濟部技術處編印(1998).經濟部產業技術白皮書1997。
二、英文部分:
Adams, J.S. (1963). Toward an understanding of inequity,
Journal of Abnormaland Social Psychology, 67, 422-436.
Alderfer, C.P. (1969). An empirical test of a new theory
of human needs.Organizational Behavior and Human
Performance, 4, 142-175.
Ashforth, B.E. (1989). The experience of powerlessness in
organizations, Organizational Behavior and Human
Decision Processes, 207-242.
Bandura, A. (1989). Regulation of cognitive processes
through perceived self-efficacy, Developmental
Psychology, 25 (5), 729-35.
Balachandra, R. (1981). Characteristics of High-Tech
Industry. Unpublished paper presented at New England
Business and Economic Association, Springfield,
Massachusetts.
Bell, N.E., & Staw, B.M. (1989). People as sculptors
versus sculpture: The roles of personality and personal
control in organizations. In M.B. Arthur, D.T. Hall, & B.S. Lawrence (Eds.), Handbook of Career Theory, 232-251.
NY: Cambridge University Press.
Blum, M.L., & Naylor, J.C. (1968). Industrial Psychology:
Its Theoretical and Social Foundation. New York: Happer
& Row.
Brief, A.P., & Nord, W.R. (1990). Meaning of Occupational
Work. Lexington: Lexington Books.
Brown, S.P., & Thomas W.L (1996). A new look at
psychological climate and its relationship to job
involvement, effort, and performance, Journal of Applied
Psychology, 81(4), 358-68.
Cammann, C., Fichman, M., Jenkins, G.D. Jr., & Klesh, J.R.
(1983). Assessing the attitudes and perceptions of
organizational members. In Seashore S.E., Lawler E.E.
III, Mirvis P.H., & Cammann C. (Eds.), Assessing
Organizational Change: A Guide to Methods, Measures, and
Practices, 71-138. New York: Wiley.
Carless, S.A. (2004). Does psychological empowerment
mediate the relationship between psychological climate
and job Satisfaction, Journal of Business and
Psychology, 18, 405-425.
Conger, J., & Kanungo, R. (1988). The empowerment
process: integrating theory and practice, The Academy
of Management Review, 13, 471-428.
Cotton, J.L. (1990). Employee Involvement. Methods for
Improving Performance and Work Attitudes. Thousand Oaks,
CA: Sage Publications.
Cotton, J.L., Vollrath, D.A., Froggatt, K.L., Lengnick-
Hall, M.L., & Jennings, K.R. (1988). Employee
participation: Diverse forms and different outcomes,
Academy of Management Review, 13, 8-12.
Deci, E.L., & Ryan, R.M. (1985). Intrinsic Mmotivation
and Self-determination in Human Behavior. New York:
Plenum..
Delaney, J.T., & Huselid, M.A. (1996). The impact of
human resource management practices on perception of
organization performance, Academy of Management Journal,
39, 949-969.
Fenton-O’Creevy, M. (1998). Employee involvement and the
mmiddle manager: Evidence from a survey of
organizations, Journal of Organizational Behavior, 19,
67-84.
Fulford, M.D., & Enz, C.A. (1995). The impact of
empowerment on service employees, Journal of Managerial
Issues, 7, 161-175.
Gist, M.E. (1987). Self-efficacy: Implications for
organizational behavior and human resource management,
Academy of Management Journal, 12(1), 472-485.
Hackman, J.R., & Oldham, G.R. (1980). Work Redesign. MA:
Addison-Wesley.
Hart, P.M., Wearing, A.J., Conn, M., Carter, N.L., &
Dingle, R.K. (2000).Development of the school
organizational health questionnaire: A measure of
sssessing teacher morale and school organizational
climate, British Journal of Educational Psychology, 70,
211-228.
Herzberg, F., Mausner, B., & Snyderman, B. (1959). The
Motivation to Work. New York: Johnson Wiley & Sons.
Herzberg, F. (1966). Work and the Nature of Man,
Chevelend: World Publishing Co.
Hoppock, R. (1936). Job Satisfaction, New York: Harper
and Brothers.
Hunton, J.E., Hall, T.W., & Price, K.H. (1998). The value
of voice in participative decision making, Journal of
Applied Psychology, 83, 788-797.
Ichniowski, C., Kochan, T.A., Levine, D., Olson, C., &
Strauss, G. (1996). What works at work: Overview and
assessment, Industrial Relations, 35, 299-333.
Ivancevich, J.M. (1976). Effects of goal setting on
performance and job satisfaction, Journal of Applied
Psychology, 61, 605-612.
James, L.R., James, L.A. & Ashe, D.K. (1990). The meaning
of organization: The role of cognition and values. In B.
Schneider (Ed.), Organizational Climate and Culture, 40-
84. San Francisco: Jossey-Bass.
James, L., Hater, R., Michael, J. J., Gent, J., & Bruni,
J.R. (1978). Psychological climate: Implications from
cognitive social learning theory and interactional
psychology, Personnel Psychology, 31, 783-813.
James, L.A., & James, L.R. (1989). Integrating work
environment perceptions: Explorations into the
measurement of meaning, Journal of Applied Psychology, 74
(5), 739-51.
Kahn, W.A. (1990). Psychological conditions of personal
engagement and disengagement at work, Academy of
Management Journal, 33(4), 692-724.
Kalleberg, A.L. (1977). Work values and job rewards: A
theory of job satisfaction, American Sociological
Review, 42, 124-143.
Kelly, R.K. (1977). The Impact of Technological
Innovation on International Trade Pattern. Office of
International Economic Research, U.S.Department of
Commerce.
Kopelman R.E., Brief, A.P., & Guzzo, R.A. (1990). The
role of climate and culture in productivity. In B.
Schneider (Ed.), Organizational Climate and Culture, 282-
318. San Francisco: Jossey-Bass.
Koberg, C.S., Senjem, J.C., & Goodman, E.A. (1999).
Antecedents and outcomes of empowerment, Group &
Organization Management, 24, 71-91.
Koys, D.J., & DeCotiis, T.A. (1991). Inductive measures
of psychological climate, Human Relations, 44 (3), 265-
85.
Leach, D.J., Wall, T.D., & Jackson, P.R. (2003). The
effect of empowerment on job knowledge: An empirical
test involving operators of complex technology, Journal
of Occupational and Organizational Psychology, 76, 27-
52.
Leana, C.R., & Florkowski, G.W. (1992). Employee
involvement programs: Integrating psychological theory
and management practice, Research in Personnel and Human
Resources Management, 10, 233-270.
Liden, R.C., Wayne, S.J., & Sparrowe, R.T. (2000). An
examination of the mediating role of psychological
empowerment on the relations between the jobs,
interpersonal relationships, and work outcomes, Journal
of Applied Psychology, 85, 407- 416.
Locke. E.A. (1969). Handbook of Industrial and
Organizational Psychology. New York: John Wiley of
Sons.
Locke, E.A., & Schweiger, D.M. (1979). Participation in
dcision-making: One more look, Research in
Organizational Behavior, 1, 265-339.
Mael, F.A., & Ashforth, B.E. (1992). Alumni and their
alma mater: A partial test of the reformulated model of
organizational identification, Journal of
Organizational Behavior, 13, 103-123.
Maslow, A.H. (1954). Motivation and Personality. New
York: Harper & Row Inc.
McClelland, D.C. (1975). Power is great motivation,
Harvard Business Review, 54(2), 100-110.
Miller, K.I., & Monge, P.R. (1986). Participation,
satisfaction, and productivity: A meta-analytic review,
Academy of Management Journal, 29, 727-753.
Miller, D. (1990). Stales in the Saddle: CEO tenure and
the match between organization and environment,
Management Science, 37, 34-52.
Mitchell, T.R. (1973). Motivation and participation: An
integration, Academy of Management Journal, 164, 670-
679.
Mohrman, S.A., & Lawler, E.E. (1989). Parallel
participation, Public Administration Quarterly, 13, 255-
273.
Patrick, C.F. (1989). Human Resource Management for High-
Technology Companies, Hina Productivety Center.
Rabinowitz, S., & Hall, D.T. (1977). Organizational
research on job involvement, Psychological Bulletin, 84
(2), 265-288.
Riggs, E.H., (1983). Managing High-Technology Companies.
London: Lifetime Learning Publications.
Riordan, C.M., Vandenberg, R.J., & Richardson, H.A.
(2005). Employee involvement climate and organizational
effectiveness, Human Resource Management, 44, 471-488.
Sagie, A. (1994). Participative decision making and
performance: A moderator analysis, Journal of Applied
Behavioral Science, 30, 227-246.
Schneider, B., Parkington, J.J., & Buxton V.M. (1980).
Employee and customer perceptions of service in banks:
Replication and extension, Journal of Applied
Psychology, 70, 423-433.
Schneider, B., Parkington, J.J., & Buxton, V.M. (1980).
Employee and customer perceptions of service in banks,
Administrative Science Quarterly, 25, 252-267.
Seashore, S.E., & Taber, T.D. (1975). Job satisfaction
and their correlation, American Behavior and Scientist,
18, 333-368.
Shankin, W.L., & Ryans, J.K. (1984). Organizing for high-
tech marketing, Harvard Business Review, 11, 164-171.
Sims, H.P. Jr., & Lafollette, W. (1975). Assessment of
the Litwin & Stringer organizational climate
questionnaire, Personnel Psychology, 28, 19-38.
Smith, P.C., Kendall, L.J., & Hulin, C.L. (1969). The
Measure of Satisfaction in Work and Retirement. Chicago:
Rand McNally.
Spreitzer, G.M. (1995). Psychological empowerment in the
workplace: Dimensions, measurement, and validation,
Academy of Management Journal, 38, 1442-1465.
Spreitzer, G.M. (1996). Social structural characteristics
of psychological empowerment, Academy of Management
Journal, 39, 483-504.
Thomas, K.W., & Velthouse, B.A. (1990). Cognitive
elements of empowerment: An ”interpretive” model of
intrinsic task motivation, Academy of Management
Review, 15(4), 661-681.
Vroom, V.H. (1964). Work and Motivation. New York: John
Wiley of Sons.
Wagner, III, J.A., & Gooding, R.Z. (1987). Shared
influence and organizational behavior: A meta-analysis
of situational variables expected to moderate
participation-outcome relationships, Academy of
Management Journal, 30, 524-541.
Wexley, K.N., & Yukl, G.C. (1977). Organization Behavior
and Personnel Psychology. Ploa, Honewood, Ⅲ: Richard
D. Irwin.