跳到主要內容

簡易檢索 / 詳目顯示

研究生: 陳勁至
Chen-Ching Chih
論文名稱: 策略聯盟對企業營收增進要素之研究-以台灣人力資源服務業A公司為例
指導教授: 陳春希
口試委員:
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理學系在職專班
Executive Master of Business Administration
論文出版年: 2025
畢業學年度: 113
語文別: 中文
論文頁數: 50
中文關鍵詞: 策略聯盟主題分析法半結構式訪談法
外文關鍵詞: strategic alliance, thematic analysis, semi-structured interviews
相關次數: 點閱:12下載:0
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 現今企業面臨營收壓力與成本逐年遽增的挑戰,策略聯盟為企業經營開啟了達成外部成長的關鍵路徑。本研究以台灣人力資源服務業領導廠商A公司為個案研究對象,探討策略聯盟對增進企業營收的效用,並剖析其成功要素。
    本研究採質性研究方法,主要透過對A公司內部4位員工及2位外部核心夥伴高階主管的半結構式深度訪談,以主題分析法歸納出八大成功構面。同時,本研究亦分析七家代表性聯盟夥伴2023至2024年度的營收數據,輔以衡量聯盟的財務貢獻。
    研究發現,A公司的策略聯盟發展,始於滿足客戶需求與彌補產品功能不足的明確動機。資料與數據顯示此策略帶來顯著的成效,整體聯盟營收年增長達三成以上,其中與核心業務深度整合的business process management system類型夥伴貢獻了超過七成營收。質性分析則進一步指出,聯盟的成功建立在精準的夥伴選擇標準、完善的溝通與合作流程,並由高階主管支持作為關鍵推力。此外,聯盟的調整策略高度依賴績效指標衡量,展現出動態適應性。
    本研究結果指出,策略聯盟成功增進營收的關鍵在於整合與平衡,不僅需要透過深度技術與業務流程整合創造價值,更需在龍頭企業的業績導向與中小企業夥伴的信任導向之間找到平衡點,建立可持續的互惠關係。本研究依據上述發現,提出相關管理意涵與未來研究之建議。


    This study aims to explore the elements involved with the success of strategic alliance which contributes to the increase of company's revenue. It takes on the case study of Company A, a leading HR services company in Taiwan, to collect data through in-depth interviews with personnel from Company A and its partnership.
    It is found that the strategic alliances enable Company A to fill gaps in its products and meet customer needs, yielding the growth of revenue over 30%. The partnership with Business Process Management (BPM) systems is deemed as the most successful one, which contributes to more than 70% of the revenue. The research findings indicate that the success of strategic alliance is contingent on getting the right partners, mutual trust and collaboration, and managerial support from organizations. Drawn on the findings, managerial implications and suggestions for future research are thus discussed.

    中文摘要 ⅰ Abstract ⅱ 目錄 ⅲ 圖目錄 ⅳ 表目錄 ⅴ 第一章 緒論1 第一節 研究背景與動機1 第二節 研究目的3 第三節 研究流程4 第二章 文獻探討5 第一節 策略管理5 第二節 策略聯盟6 第三章 研究方法8 第一節 研究架構8 第二節 個案公司介紹9 第三節 研究設計11 第四章 資料分析與研究發現14 第一節 資料分析與方法14 第二節 分析結果15 第五章 結論與建議24 第一節 研究結論24 第二節 管理意涵與實務建議26 第三節 研究限制與未來建議28 參考文獻29 附錄32

    一、中文部份
    朱文儀、陳建男譯(2024)。策略管理(14版)。台北:滄海書局。
    林建煌(2023)。策略管理(7版)。台北:華泰文化。
    潘淑滿(2022)。質性研究-理論與應用(第二版)。台北:心理出版社。

    二、英文部份
    Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120.
    Bernard, H. R. (2006). Research Methods in Anthropology: Qualitative and Quantitative Approaches (4th ed.). Thousand Oaks, CA: AltaMira Press.
    Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77-101.
    Charmaz, K. (2014). Constructing Grounded Theory. New York: Sage.
    Creswell, J. W., & Poth, C. N. (2018). Qualitative Inquiry & Research Design: Choosing among Five Approaches (4th ed.). Thousand Oaks, CA: Sage publications.
    Das, T. K., & Teng, B.-S. (2000). A resource-based theory of strategic alliances. Journal of Management, 26(1), 31-61.
    Denzin, N.K. & Lincoln, Y.S. (2011). The Sage Handbook of Qualitative Research. New York:Sage.
    Doz, Y. L. (1996). The evolution of cooperation in strategic alliances: Initial conditions or learning processes? Strategic Management Journal, 17(S1), 55-83.
    Dyer, J. H., & Singh, H. (1998). The relational view: Cooperative strategy and sources of interorganizational competitive advantage. Academy of Management Review, 23(4), 660-679.
    Gulati, R. (1998). Alliances and networks. Strategic Management Journal, 19(4), 293-317.
    Gulati, R. & Singh, H. (1998). The architecture of cooperation: Managing coordination costs and appropriation concerns in strategic alliances. Administrative Science Quarterly, 43(4), 781-814.
    Hamel, G. (1991). Competition for competence and inter-partner learning within international strategic alliances. Strategic Management Journal, 12(S1), 83-103.
    Heimeriks, K. H. & Duysters, G. (2007). Alliance capability as a mediator between experience and alliance performance: An empirical investigation into the alliance capability development process. Journal of Management Studies, 44(1), 25-49.
    Hennart, J.F. (1988). A transaction costs theory of equity joint ventures. Strategic Management Journal, 9(4), 361-374.
    Inkpen, A. C. & Beamish, P. W. (1997). Knowledge, bargaining power, and the instability of international joint ventures. Academy of Management Review, 22(1), 177-202.
    Jap, S. D. & Ganesan, S. (2000). Control mechanisms and the relationship life cycle: Implications for safeguarding specific investments and developing commitment. Journal of Marketing Research, 37(2), 227-245.
    Kale, P., Dyer, J. H., & Singh, H. (2002). Alliance capability, stock market response, and long-term alliance success: The role of the alliance function. Strategic Management Journal, 23(8), 747-767.
    Narula, R. (2004). R&D collaboration by SMEs: New opportunities and limitations in the face of globalisation. Technovation, 24(2), 153-161.
    Oxley, J. E. (1997). Appropriability hazards and governance in strategic alliances: A transaction cost approach. The Journal of Law, Economics, & Organization, 13(2), 387-409.
    Parkhe, A. (1993). Strategic alliance structuring: A game theoretic and transaction cost examination of interfirm cooperation. Academy of Management Journal, 36(4), 794-829.
    Patton, M.Q. (2014). Qualitative Research & Evaluation Methods: Integrating Theory and Practice. New York: Sage.
    Powell, W. W., Koput, K. W., & Smith-Doerr, L. (1996). Interorganizational collaboration and the locus of innovation: Networks of learning in biotechnology. Administrative Science Quarterly, 41(1), 116-145.
    Ring, P. S. & Van de Ven, A. H. (1994). Developmental processes of cooperative interorganizational relationships. Academy of Management Review, 19(1), 90-118.
    Rubin, H.J. & Rubin, I.S. (2011). Qualitative Interviewing: The Art of Hearing Data. New York: Sage.
    Tether, B. S. (2002). Who co-operates for innovation, and why: An empirical analysis. Research Policy, 31(6), 947-967.
    Williamson, O. E. (1985). The Economic Institutions of Capitalism: Firms, Markets, Relational Contracting. NY: Free Press.
    Yin, R. K. (2018). Case Study Research and Applications: Design and Methods (6th ed.). Thousand Oaks, CA: Sage publications.
    Zaheer, A., McEvily, B., & Perrone, V. (1998). Does trust matter? Exploring the effects of interorganizational and interpersonal trust on performance. Organization Science, 9(2), 141-159.

    QR CODE
    :::