跳到主要內容

簡易檢索 / 詳目顯示

研究生: 曾建燁
Chien-Yeh Tzeng
論文名稱: 幽默廣告與網路紅人可信度對廣告效果之影響:以推薦人適配度為中介
指導教授: 陳冠儒
口試委員:
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理學系
Department of Business Administration
論文出版年: 2017
畢業學年度: 105
語文別: 中文
論文頁數: 60
中文關鍵詞: 網路紅人幽默訴求幽默廣告類型產品類型推薦人適配度廣告效果
外文關鍵詞: Internet celebrity, humorous appeal, humor type, product category, celebrity-product fit, ad effectiveness
相關次數: 點閱:14下載:0
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 本研究之目的為探討使用幽默訴求的網路紅人推薦式廣告中,網路紅人可信度、幽默廣告類型、產品類型與推薦人適配度對廣告效果之影響。研究方法使用實驗設計法,以網路紅人推薦式廣告作為實驗刺激物,採取幽默廣告類型(訊息主導∕幽默主導)與產品類型(功能型產品∕享樂型產品)兩個自變數設計出四個研究組別,對應變數廣告效果(廣告態度、產品態度與購買意願)的影響進行分析。針對175位有使用Facebook的社群網站使用者進行調查。研究結果發現,無論是功能型產品或享樂型產品,搭配訊息主導幽默廣告在廣告效果上皆優於幽默主導;網路紅人的可靠度與喜好度對於廣告效果皆有顯著正面影響;推薦人適配度對於廣告效果也有顯著的中介效果。本研究理論上的貢獻為探討採取幽默策略之網路紅人推薦式廣告對於消費者決策的影響;實務上可以作為企業在挑選網路紅人擔任產品推薦人的參考。


    This research probes into the phenomenon of advertising-like product recommendations by Internet celebrities. A 2 × 2 experimental design (N = 175) was employed with humorous appeals (information-oriented vs. humor-oriented) and product categories (utilitarian vs. hedonic) as the control variables, and ad effectiveness (attitude toward the ad, attitude toward the product, and purchase intention) as the dependent variables. Results indicated that information-oriented ads were more effective than humor-oriented ads for both utilitarian and hedonic products. Also, Internet celebrities’ reliability and likeability positively influenced ad effectiveness while celebrity-product fit was the mediator between these relationships. Theoretical and managerial implications were discussed.

    摘要 i Abstract ii 表目錄List of Tables v 圖目錄List of Figures vii 第一章 緒論 1 1-1研究動機 1 1-2研究目的 3 第二章 文獻探討 4 2-1 Web2.0與社群網站 4 2-1-1 Web2.0與UGC 4 2-1-2社群網站 5 2-2 Web2.0網路行銷模式 6 2-2-1 Web2.0網路行銷 6 2-2-2網路影音廣告 9 2-3網路紅人推薦式廣告 10 2-3-1推薦式廣告 10 2-3-2推薦人類型 10 2-3-3推薦人廣告理論 11 2-4幽默廣告訴求 13 2-4-1幽默廣告 13 2-4-2幽默廣告類型 14 2-5產品分類 15 2-5-1消費者需求 16 2-5-2產品類型 16 2-6影響廣告說服力之來源因素 17 2-7研究假說 19 第三章 研究方法 20 3-1研究架構 20 3-2 實驗設計 20 3-3變數的定義與測量 21 3-3-1自變數 21 3-3-2應變數 23 3-4問卷設計與資料收集 24 3-4-1前測問卷 24 3-4-2正式問卷 26 第四章 研究結果 27 4-1資料處理與統計方法 27 4-1-1資料分析 27 4-1-2統計 27 4-2 樣本特性分析 27 4-3 幽默廣告類型之檢驗 29 4-4 廣告效果變異數分析 30 4-5 廣告效果迴歸分析 33 4-6 研究結果 37 第五章 結論與建議 38 5-1 研究結論 38 5-1-1不同幽默廣告類型對廣告效果之影響 38 5-1-2不同產品類型對廣告效果之影響 39 5-1-3幽默廣告類型搭配不同產品類型對廣告效果之影響 39 5-1-4網路紅人可信度對廣告效果之影響 41 5-2建議 42 5-2-1行銷策略 42 5-2-2研究限制 43 參考文獻 45

    Aaker, D. A., Myers, J. G., & Batra, R. (1992). Advertising management, 346-367.
    Applbaum, R. F., & Anatol, K. W. (1972). The factor structure of source credibility as
      a function of the speaking situation, 216-222.
    Baker, M. J., & Churchill Jr, G. A. (1977). The impact of physically attractive models
      on advertising evaluations. Journal of Marketing research, 538-555.
    Baron, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in
      social psychological research: Conceptual, strategic, and statistical
      considerations. Journal of personality and social psychology, 51(6), 1173.
    Batra, R., & Ray, M. L. (1986). Affective responses mediating acceptance of
      advertising. Journal of consumer research, 13(2), 234-249.
    Berlo, D. K., Lemert, J. B., & Mertz, R. J. (1969). Dimensions for evaluating the
      acceptability of message sources. Public opinion quarterly, 33(4), 563-576.
    Clever, N., Kirchner, A., Schray, D., & Schulte, M. (2009). User-generated content.
      wi. uni-muenster. de, 1-3.
    Corder, G. W., & Foreman, D. I. (2014). Nonparametric statistics: A step-by-step
      approach. John Wiley & Sons.
    DeSarbo, W. S., & Harshman, R. A. (1985). Celebrity-brand congruence analysis.
      Current issues and research in advertising, 8(1), 17-52.
    Duncan, C. P., & Nelson, J. E. (1985). Effects of humor in a radio advertising
      experiment. Journal of Advertising, 14(2), 33-64.
    Essock-Vitale, S. M., & McGuire, M. T. (1985). Women's lives viewed from an
      evolutionary perspective. II. Patterns of helping. Ethology and Sociobiology,
      6(3), 155-173.
    Freiden, J. B. (1984). Advertising spokesperson effects-An examination of endorser
      type and gender on 2 audiences. Journal of advertising research, 24(5), 33-41.
    Friedman, H. H., & Friedman, L. (1979). Endorser effectiveness by product type.
      Journal of advertising research, 19(5), 63-71.
    Goldsmith, R. E., Lafferty, B. A., & Newell, S. J. (2000). The impact of corporate
      credibility and celebrity credibility on consumer reaction to advertisements and
      brands. Journal of Advertising, 29(3), 43-54.
    Hansen, R. A., & Scott, C. A. (1976). Comments on" Attribution Theory and
      Advertiser Credibility". Journal of Marketing Research, 193-197.
    Heider, F. (1958). The psychology of interpersonal relations New York Wiley, 1958.
    Hoffman, D. L., & Novak, T. P. (1996). Marketing in hypermedia computer-mediated
      environments: Conceptual foundations. The Journal of Marketing, 50-68.
    Hovland, C. I., Janis, I. L., & Kelley, H. H. (1953). Communication and persuasion;
      psychological studies of opinion change.
    Jurvetson, S., & Draper, T. (1997). Viral marketing: Viral marketing phenomenon
      explained. DFJ Network News.
    Kahle, L. R., & Homer, P. M. (1985). Physical attractiveness of the celebrity endorser:
      A social adaptation perspective. Journal of consumer research, 11(4), 954-961.
    Kamins, M. A. (1990). An investigation into the “match-up” hypothesis in celebrity
      advertising: When beauty may be only skin deep. Journal of Advertising, 19(1),
      4-13.
    Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The challenges and
      opportunities of Social Media. Business horizons, 53(1), 59-68.
    Kelman, H. C., & Hovland, C. I. (1953). " Reinstatement" of the communicator in
      delayed measurement of opinion change. The Journal of Abnormal and Social
      Psychology, 48(3), 327.
    Kimberlee Morrison. (2015, March 6) The 2014 Influencer Marketing Benchmarking
      Report provides insight into which industries get the biggest return on their
      earned media and influencer marketing campaigns. Message posted to
      http://www.adweek.com/digital/report-influencer-marketing-can-yield-big-
      returns/.
    Kotler, P. (1979). Strategies for introducing marketing into nonprofit organizations.
      The Journal of Marketing, 37-44.
    Kotler, P., & Armstrong, G. (1993). Marketing: An Introduction 3/E: Prentice Hall.
    Krumm, J., Davies, N., & Narayanaswami, C. (2008). User-generated content. IEEE
      Pervasive Computing, 7(4), 10-11.
    Lafferty, B. A., & Goldsmith, R. E. (1999). Corporate credibility’s role in consumers’
      attitudes and purchase intentions when a high versus a low credibility endorser is
      used in the ad. Journal of business research, 44(2), 109-116.
    Leventhal, H., & Mace, W. (1970). The effect of laughter on evaluation of a slapstick
      movie. Journal of Personality, 38(1), 16-30.
    Madden, T. J., & Weinberger, M. G. (1984). Humor in advertising: A practitioner
      view. Journal of advertising research, 24(4), 23-29.
    Maddux, J. E., & Rogers, R. W. (1980). Effects of source expertness, physical
      attractiveness, and supporting arguments on persuasion: A case of brains over
      beauty. Journal of personality and social psychology, 39(2), 235.
    Markiewicz, D. (1974). Effects of humor on persuasion. Sociometry, 407-422.
    McGinnies, E., & Ward, C. D. (1980). Better liked than right: Trustworthiness and
      expertise as factors in credibility. Personality and Social Psychology Bulletin,
      6(3), 467-472.
    Mitchell, A. A. (1981). The dimensions of advertising involvement. NA-Advances in
      Consumer Research Volume 08.
    Moon, J.-W., & Kim, Y.-G. (2001). Extending the TAM for a World-Wide-Web
      context. Information & management, 38(4), 217-230.
    Mowen, J. C., Brown, S. W., & Schulman, M. (1979). Theoretical and empirical
      extensions of endorser effectiveness. In American Marketing Association
      Conference Proceedings, American Marketing Association, 258-262.
    Mowen, J. C., & Brown, S. W. (1981). On explaining and predicting the effectiveness
      of celebrity endorsers. NA-Advances in Consumer Research Volume 08.
    Ohanian, R. (1990). Construction and validation of a scale to measure celebrity
      endorsers' perceived expertise, trustworthiness, and attractiveness. Journal of
      Advertising, 19(3), 39-52.
    Park, C. W., Jaworski, B. J., & Maclnnis, D. J. (1986). Strategic brand concept-image
      management. The Journal of Marketing, 135-145.
    Petty, R. E., & Cacioppo, J. T. (1983). Central and peripheral routes to persuasion:
      Application to advertising. Advertising and consumer psychology, 1, 3-23.
    Pornpitakpan, C. (2003). The effect of personality traits and perceived cultural
      similarity on attraction. Journal of International Consumer Marketing, 15(3), 5-
      30.
    Porter, L., & Golan, G. J. (2006). From subservient chickens to brawny men: A
      comparison of viral advertising to television advertising. Journal of Interactive
      Advertising, 6(2), 30-38.
    Quelch, J. A., & Klein, L. R. (1996). Opinion: The Internet and international
      marketing. Sloan management review, 37(3), 60.
    Rheingold, H. (2000). The virtual community: Homesteading on the electronic
      frontier: MIT press.
    Safko, L. (2010). The social media bible: tactics, tools, and strategies for business
      success: John Wiley & Sons.
    Sandage, C. H., & Fryburger, V. (1967). Advertising Theory and Practice.
    Sherman, S. P. (1985). When you wish upon a star. Fortune, 112(4), 66.
    Simpson, E. K., & Ruel, C. Kahler (1980-81),“A Scale for Source Credibility,
      Validated in the Selling Context,”. Journal of Personal Selling and Sales
      Management, 1, 17-25.
    Speck, P. S. (1987). On humor and humor in advertising. Texas Tech University.
    Speck, P. S. (1991). The humorous message taxonomy: A framework for the study of
      humorous ads. Current issues and research in advertising, 13(1-2), 1-44.
    Speck, P. S., & Elliott, M. T. (1997). Predictors of advertising avoidance in print and
      broadcast media. Journal of Advertising, 26(3), 61-76.
    Spotts, H. E., Weinberger, M. G., & Parsons, A. L. (1997). Assessing the use and
      impact of humor on advertising effectiveness: A contingency approach. Journal
      of Advertising, 26(3), 17-32.
    Sternthal, B., & Craig, C. S. (1973). Humor in advertising. The Journal of Marketing,
      12-18.
    Stewart, D. W., & Furse, D. H. (1985). The effects of television advertising execution
      on recall, comprehension, and persuasion. Psychology & Marketing, 2(3), 135-
      160.
    Strahilevitz, M., & Myers, J. G. (1998). Donations to charity as purchase incentives:
      How well they work may depend on what you are trying to sell. Journal of
      consumer research, 24(4), 434-446.
    Sutherland, J. C. (1982). The Effect of Humor on Advertising Credibility and Recall.
    Tim O'Reilly. (2005, September 30) What Is Web 2.0. Message posted to
      http://www.oreilly.com/pub/a/web2/archive/what-is-web-20.html
    Uptin Saiidi. (2016, May 21) The power of Instagram: Brands eye more social media
      influencers. Message posted to http://www.cnbc.com/2016/05/20/the-power-of-
      instagram-brands-eye-more-social-media-influencers.html
    Weinberger, M. G., & Spotts, H. E. (1989). Humor in US versus UK TV commercials:
      A comparison. Journal of Advertising, 18(2), 39-44.
    Woods, W. A. (1960). Psychological dimensions of consumer decision. The Journal of
      Marketing, 15-19.
    Zeff, R. L., & Aronson, B. (1999). Advertising on the Internet: John Wiley & Sons,
      Inc.
    2015年十大流行語(2015)。咬文嚼字雜誌。民106年02月14日取自:
      http://blog.sina.com.cn/s/blog_4c0596f60102vzlp.html
    INSIDE(2016)。【無品牌時代】:誰是新一代網路領袖?「網紅」Internet
      Influencers。民106年02月14日取自:
      https://www.inside.com.tw/2016/12/19/who-are-these-youtube-stars
    吳雨霏(2015)。臉書首度超越YouTube,2015年將成影音廣告新霸主。民106
      年02月14日取自:http://www.ithome.com.tw/news/95136
    吳若權(1990)。「相信我還是相信他」,突破雜誌,55期。
    林安平(2007)。行銷2.0。台灣:天下雜誌。
    季妙發(2012)。台灣影音市場消費者洞察(上)。民106年02月14日取自:
      http://yahoo-emarketing.tumblr.com/post/120351829166/%E5%8F
    微=大利時代來臨!(2012)。數位時代雜誌,216期。
    資策會FIND(2007)。Web 2.0風潮下的軟體發展趨勢與機會(上)。民106年
      02月14日取自:http://big5.ftchinese.com/story/001070220?full=y
    劉文良(2014)。電子商務與網路行銷(第五版)。台灣:碁峰。
    蔡凱龍(2016)。網紅經濟引領消費趨勢。民106年02月14日取自:
      http://big5.ftchinese.com/story/001070220?full=y

    QR CODE
    :::