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研究生: 林首毅
shou-Yi Lin
論文名稱: 人力資源管理活動對組織績效的影響
The impact of human resource management systems on organizational performance.
指導教授: 劉念琪
Nian-gi Liu
口試委員:
學位類別: 碩士
Master
系所名稱: 管理學院 - 人力資源管理研究所
Graduate Institute of Human Resource Management
畢業學年度: 91
語文別: 中文
論文頁數: 58
中文關鍵詞: 人力資源管理系統組織績效遞延效果
外文關鍵詞: human resource management systems, organizationa
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  • 本研究乃研究不同人力資源管理系統的類型為何、不同人力資源管理系統對組織績效的影響,並欲瞭解人力資源管理系統對組織績效影響是否具有遞延效果。本研究採用台灣地區的大型製造業為研究對象,問卷資料來自「人力資源管理系統與組織績效」(黃家齊,1998,國科會NSC 88-2416-H-031-006),樣本來源是台灣經濟新報財務資料名列3000大的廠商,本研究採用1998與1999年二年的財務資料。研究方法採用描述性統計分析(Descriptive Statistic Analysis)與相關分析(Correlation Analysis)、因素分析(factor analysis)、集群分析(cluster analysis)與層級迴歸分析(Hierarchical Regression analysis)等方法。
    本研究有以下幾點結論,歸納如下:
    1. 本研究針對78家的樣本公司,運用集群分析(cluster analysis)的方法找出三種人力資源管理系統,分別是高度重視人資型、中度重視人資型與低度重視人資型三種系統類型。研究結果發現,中度重視人資型的影響效果最為顯著。
    2.本研究以三種人力資源管理類型對組織績效的影響做一探討發現,人力資源管理活動並無法在短期(一年內)內看出效果,恐怕需要至第二年、甚至第三、第四年才能看出效果,顯示人力資源管理活動對組織績效的影響有遞延效果。
    3.本研究除了量化的研究外,特加上質性研究,以補量化研究的不足。訪談結果也多為我們所預期的結果,證明人力資源管理活動對組織績效的正面效果與遞延效果,並能體認人力資源管理活動乃一系統性的概念,不宜偏廢或單單只看個別或單一活動的僵固性也是被認同的。


    Abstract
    Our goal in this article is to provide an evidence about the impact of organizational performance while applying different types of human resource management system. Moreover, we would like to know whether there is an “lag effect” inside of these impacts or not.
    We select some huge manufacturing firms among which were ranked as the greatest 3,000 firms in Taiwan from the TEJ database as our samples.(黃家齊, 1998, 國科會 NSC 88-2416-H-031-006) By using their yearly financial data between 1998 to 1999, we reach our results through methodologies including “Descriptive Statisitc Analysis”, “Correlation Analysis”, “Factor Analysis”, “Cluster Analysis”, and ”Hierarchical Regression Analysis”.
    The following are some results we want to share:
    1. We find three types of human resource management system including hyper-intensive, middle-intensive, and low-intensive from cluster analysis among 78 samples. Besides, we observe that the most significant financial performance impact was reached while adopting middle-intensive human resource management system.
    2. Lag effect do exists. The results show that the activity of human resource management generates no significant impact during the first year(1998). It needs at least 2 to 4 years to show vivid influence.
    3. In Particular, we provide qualitative analysis to support our assertsion. Through regular interview, again, we strongly conclude that activities of human resource management do bring positive and lagged influence on financial performance for businesses.

    目錄 第一章、緒論 4 第一節、研究背景與動機 4 第二節、研究目的 7 第二章、文獻探討 8 第一節、人力資源管理的演進 8 第二節、人力資源管理系統 11 第三節、人力資源管理系統對組織績效的關聯 17 第三章、研究設計與方法 20 第一節、研究架構 20 第二節、資料來源 21 第三節、變數操作型定義與流程 22 第四節、模型分析與分析方法 24 第五節、質性研究法 25 第四章、結果與討論 26 第一節、樣本描述 26 第二節、人力資源管理系統的類型 28 第三節、人力資源管理系統的類型與組織績效 33 第四節、質性研究結果分析 36 第五章、結論與建議 48 第一節、研究結論 48 第二節、管理意涵 51 第三節、後續研究建議 52 第四節、研究限制 53 參考文獻 54 表次 表2-1 人力資源管理的發展過程 10 表2-2 重要人力資源活動彙總表 13 表2-3 控制基礎與承諾基礎人力資源管理系統的政策 16 表2-4 學者對人力資源管理系統對組織績效影響的研究整理 18 表4-1 研究變項之平均數、標準差、信度係數以及相關分析表 27 表4-2 因素分析轉軸後的負荷值(LOADING) 28 表4-3 人力資源管理活動之因素分析結果 30 表4-4 四因素之間的相關係數 30 表4-5 三集群對四因素間的組間差異分析(ONE-WAY ANOVA) 31 表4-6 三個集群佔四因素的分數比重 32 表4-7 人力資源管理系統對同期(1998年)組織績效進行層級迴歸分析結果 33 表4-8 人力資源管理系統對後期(1999年)組織績效進行層級迴歸分析結果 34 表4-9 個案公司的背景資料 38 圖次 圖3-1 本研究之架構----------20. 圖4-1 三個人力資源管理系統類型與四因素間的關係-------32. 附錄 附錄一 問卷題目 附錄二 質性訪談問題大綱 附錄三 質性訪談個案公司逐字稿

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