| 研究生: |
林佳暖 Chia-Nuan Lin |
|---|---|
| 論文名稱: |
師徒關係與組織承諾 |
| 指導教授: |
李誠
Joseph S. Lee |
| 口試委員: | |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 人力資源管理研究所 Graduate Institute of Human Resource Management |
| 畢業學年度: | 93 |
| 語文別: | 中文 |
| 論文頁數: | 69 |
| 中文關鍵詞: | 組織承諾 、師徒功能 、師徒關係 |
| 相關次數: | 點閱:14 下載:0 |
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以人力資源發展的觀點來看,師徒關係(Mentoring Relationships)是一項重要的發展工具,主要透過師父與徒弟之間的互動,達到教學相長、組織成員的凝聚、知識與文化傳承的目標;換言之,師徒關係不但有助於提升徒弟的工作能力與績效,更會影響其態度與組織行為。為了暸解師徒關係為徒弟與組織所帶來的效益,本研究除了探討不同師徒關係類型組合對於師徒功能的影響,更以最具代表性的組織行為指標-組織承諾(Organizational Commitment)為師徒關係的後果變項,作進一步的研究分析。
本研究以台灣金融服務業的員工為母體,透過隨機抽樣的方式進行問卷調查。研究結果發現,在非正式且直屬的師徒關係中,徒弟可獲得最多的職業功能與社會支持功能。這可能是因為在非正式制度中,徒弟有很大的空間與自由以選擇個性或思想相近的師父,若師父與徒弟之間同時存在從屬關係,則雙方的學經歷或技能較為相似,師父更能以過來人的經驗提供即時的諮詢與協助,因而導致徒弟所認知的職業功能與社會支持功能較高。
另外,角色楷模功能對於組織承諾的影響最為顯著,同時與其他師徒功能之間存在線性重疊的關係。本研究推論,一個能讓徒弟欽佩的師父,不但能夠展現可作表率的行為、態度,並能適時從旁提供徒弟協助,隨時關心徒弟的職涯發展、注意徒弟的相關訓練,給予社會與心理上的支持,因此,有助於提升徒弟對於組織的承諾程度。
一、中文部分
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詹瑜蕙,2000,師徒制與員工生涯發展之研究:以壽險業為例,國立台灣師範大學工業科技教育研究所碩士論文。
劉筱寧,2001,徒弟個人特質、性別角色與師徒關係類型、性別組合對師徒功能影響之研究,私立中原大學企業管理研究所碩士論文。
蕭惠文,2004,影響教導行為因素之探討-一項貫時性之研究,國立中央大學人力資源管理研究所碩士論文。
滕慧敏,2002,師徒功能對工作-家庭衝突影響之研究,私立中原大學企業管理研究所碩士論文。
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