從資訊系統導入的學術和實務文獻均認為，專案中的高階主管、使用者、和資訊人員等是專案成功的利害關係人。從這些研究的氈遞中，研究的重點議題從使用者的參與，使用者的涉入、直線部門的領導、使用者與資訊人員的夥伴關係、到使用者負成敗責任的使用者主導權，使用者在專案中的角色愈來愈受到重視。在本研究中，我們是以心理上的使用者專案主導權為探討的重點。首先探討資訊系統導入專案中的使用者主導權概念的形成，進而探討使用者主導權的決定因子，及其對資訊系統導入專案成功的影響。
我們徵詢國內企業曾參與資訊導入專案的關鍵使用者為對象，收集到127份有效問卷。經過文獻整理，以及信度和效度的檢驗，本研究中使用者專案主導權的概念，可以用使用者對資訊系統的瞭解和責任，以及在專案中主觀的影響和控制程度來衡量。研究發現使用者參與、使用者態度、使用者自我效能、資源限制等因素都會衝擊使用者主導權的程度；使用者?與資訊人員間的溝通品質雖不構成顯著的影響因子，卻與使用者主導權，均對資訊系統導入專案的成功有顯著的影響。

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