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研究生: 張瑋庭
Wei-Ting Chang
論文名稱: 經營模式設計主題之紮根研究-活動系統契合度觀念之應用
A Grounded Research on the Designed Themes in the Business Model: The Application of the Fit in the Business Activities System
指導教授: 蔡明宏
Ming-Hone, Tsai
口試委員:
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理學系
Department of Business Administration
畢業學年度: 97
語文別: 中文
論文頁數: 459
中文關鍵詞: 經營模式紮根研究因果脈絡圖契合Bonacich Power CentralityNK modelPajek
外文關鍵詞: Business Model, Grounded Theory, Causal Map, Fit, Bonacich Power Centrality, NK model, Pajek
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  • 經營模式的創新已成為國內外企業越來越重視的議題,根據過去學者的觀點,企業的競爭優勢並非來自於個別經營活動的運作,而是來自與多個重要的經營活動彼此契合形成的活動系統,且各個活動系統具有其主題性。
      本研究嘗試從經營模式的因果脈絡圖中,觀察經營活動契合的狀態,首先根據Bonacich Power Centrality發展出判斷個別經營活動影響力的指標工具,配合NK model的整體性觀點,判別個別經營活動對經營模式的重要性,並以Pajek 軟體中的結構分析工具觀察經營模式中互動頻繁的經營活動,結合上述的概念找出經營模式中,彼此緊密連繫且相互增益的關鍵活動。
    根據指標運算與結構分析的結果,可以將這些彼此相互增益的關鍵活動視為五個契合度高的活動系統,同時結合活動之間的互動關係、資料庫個案實際活動狀況及理論文獻,透過紮根研究進一步解釋這些互動緊密的活動結構所蘊含的概念,使五個活動主題系統形成概念化的理論意涵,可供企業經營模式設計參考。最後,本研究將以一個案公司為例,嘗試根據五種設計主題對其經營模式進行改善提案。


    In recent years, the innovation of business models has become one of the critical issues for enterprises in the world. According to viewpoints from Michael E. Porter, an enterprise’s competitive advantage did not come from just the execution in one or a few activities, but the fit in entire system of activities. In addition, these fit systems embraced themes which were embodied in nests of tightly linked activities.
      The research attempted to observe the fit in the business activities from the causal map of the business model. First, it combined Bonacich’s Power Centrality with Alpha Centrality to develop the method to measure the importance of the individual activity. Second, in order to make the measurement more systematical, this research adopted the concept of NK model to estimate individual activity’s importance in the entire business model, and used the software, Pajek to pick up the strongly linked activities relationship. Lastly, integrating the concepts mentioned above, this research figured out the core activities which were reinforcing and tightly linked.
      In light of the results of the Network Analysis Techniques and the measurement, the research categorized these highly reinforcing and tightly linked activities into five fit activity systems. At the same time, the research integrated the relationship of these activities, the empirical case studies in the database and the literature, and applied the grounded theory as the methodology to crystallize the five notions in the activity systems which represented the five designed themes in the business model. Finally, the research proposed feasible innovative improvements in the business model of one case study based on the five manipulative themes derived.

    中文摘要..................................................i ABSTRACT.................................................ii 目錄.....................................................iv 圖目錄...................................................vi 表目錄...................................................xi 第一章 緒論..............................................1 第一節 研究動機..........................................1 第二節 研究目的..........................................4 第三節 研究架構與章節概述................................8 第二章 文獻回顧.........................................10 第一節 經營模式的元件與結構.............................10 第二節 因果脈絡圖之發展與應用...........................30 第三節 網路結構分析.....................................35 第三章 研究方法.........................................52 第一節 紮根分析理論.....................................54 第二節 Power Centrality演算法之修正與意義之釐清.........62 第三節 網路結構整體傳導性與接收性指標之發展.............92 第四節 資料來源........................................100 第四章 經營模式中個別活動影響力之辨識..................109 第一節 驅動下游活動程度之辨識結果......................109 第二節 接受上游活動驅動程度之辨識結果..................111 第三節 維繫下游活動網路的綜合淨價值之辨識結果..........113 第四節 維繫上游活動網路的綜合淨價值之辨識結果..........115 第五章 個別活動對經營模式網路整體契合度之影響..........121 第一節 由驅動下游活動網路的角度之分析結果..............121 第二節 由接收上游活動網路的角度之分析結果..............125 第三節 由維繫下游活動網路的角度之分析結果..............129 第四節 由維繫上游活動網路的角度之分析結果..............132 第五節 個別活動上游接收性與下游傳導性之分析............137 第六節 經營模式關鍵活動之選取..........................145 第六章 經營模式設計主題之發展..........................153 第一節 藉由分析模組構造以行程設計主題..................153 第二節 技術創新實力主題及其上下游活動..................160 第三節 聯網創價主題及其上下游活動......................190 第四節 創新資源策略化主題及其上下游活動................213 第五節 軟性創新主題及其上下游活動......................229 第六節 全面精實化主題及其上下游活動....................254 第七節 中介連繫........................................277 第八節 本章小結........................................299 第七章 個案公司之經營模式結構分析及改善................302 第一節 經營模式活動網路改善步驟........................302 第二節 逸奇科技公司簡介與經營現況......................308 第三節 個案經營模式設計主題之改善......................312 第四節 個案經營模式設計主題上游接收流域之改善.........335 第五節 個案經營模式設計主題下游傳導流域改善............359 第六節 整體改善提案之評估..............................380 第八章 結論與建議......................................392 第一節 研究發現與討論..................................392 第二節 研究限制........................................408 第三節 實務建議........................................412 第四節 後續研究建議....................................415 參考文獻................................................417 附錄一 逸奇科技個案文本................................425 附錄二 經營活動之網路結構特徵..........................444 附錄三 經營活動之影響力中心性與整體契合度指標邊際 貢獻值..........................................452

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    三、網路資料
    1.IBM Global CEO Study, 2008, ‘the Enterprise of the Future,’取自http://www-935.ibm.com/services/us/gbs/bus/html/ceostudy2008.html。
    2.Wikipedia: Network Topology, June 13, 2009, 取自http://en.wikipedia.org/wiki/Network_topology。
    3.產業創新能耐平台個案資料庫,取自http://case.poiic.org。

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