跳到主要內容

簡易檢索 / 詳目顯示

研究生: 楊淳安
Chun-An Yang
論文名稱: 工作保障與組織公民行為、敬業精神關係之研究:論核心自我評價之調節作用
On Job Security, Organizational Citizenship Behavior, and Job Engagement: Exploring the Moderation of Core Self-Evaluation
指導教授: 陳春希
Chun-Hsi Chen
口試委員:
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理學系
Department of Business Administration
論文出版年: 2020
畢業學年度: 108
語文別: 中文
論文頁數: 57
中文關鍵詞: 工作保障組織公民行為敬業精神核心自我評價
外文關鍵詞: job security, organizational citizenship behavior, job engagement, core self-evaluation
相關次數: 點閱:18下載:0
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 本研究欲探討工作保障與組織公民行為、敬業精神的關係,並觀察核心自我評價之調節作用。本研究透過發放線上問卷針對各產業的全職員工進行調查,共蒐集200份有效問卷。根據蒐集到的問卷進行描述性統計分析、信度分析、相關性分析與階層迴歸分析,驗證工作保障、組織公民行為、敬業精神之間的關係以及核心自我評價之調節作用。研究結果顯示(1)工作保障與組織公民行為有正向的關係;(2)工作保障與敬業精神有正向的關係;(3)核心自我評價會正向調節工作保障與組織公民行為兩者之間的關係;(4)核心自我評價會正向調節工作保障與敬業精神兩者之間的關係。基於上述研究結果,本研究提出相關管理意涵與未來研究之建議。


    This study aims to investigate the relationships among job security, organizational citizenship behavior, and job engagement. Core self-evaluation is included as a moderating variable to better understand its moderating effect on the relationship between job security and organizational citizenship behavior, and the relationship between job security and job engagement. It is found that job security is positively related to organizational citizenship behavior and job engagement. In addition, core self-evaluation has a moderating effect on the relationship between job security and organizational citizenship behavior as well as the relationship between job security and job engagement. Based on the findings, managerial implications and recommendations for future research are thus discussed.

    目錄 中文摘要 i Abstract ii 誌謝 iii 目錄 iv 圖目錄 v 表目錄 vi 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 3 第三節 研究流程 4 第二章 文獻探討 5 第一節 工作保障 5 第二節 組織公民行為 8 第三節 敬業精神 12 第四節 核心自我評價 15 第五節 各研究變項之間的關係 18 第三章 研究方法 20 第一節 研究架構 20 第二節 研究工具 21 第三節 研究設計 23 第四節 研究分析方法 24 第四章 研究結果 25 第一節 研究樣本之描述性統計分析 25 第二節 信度與相關分析 27 第三節 階層迴歸分析 29 第五章 結論與建議 35 第一節 研究結論 35 第二節 研究貢獻與管理意涵 37 第三節 研究限制與未來研究建議 38 參考文獻 39 附錄 44

    一、英文文獻
    Aiken, L.S. & West, S.G. (1991). Multiple Regression: Testing and Interpreting Interactions. Newbury Park, CA: Sage.

    Ashford, S.J., Lee, C., and Bobko, P. (1989). Content, causes and consequences of
    job insecurity: A theory-based measure and substantive test. Academy of
    Management Journal, 32(4), 803-829.

    Bandura, A. (1982). Self-efficacy mechanism in human agency. Academy of
    Management Journal, 37, 122-147.

    Bandura, A. (1986). Social Foundations of Thought and Action. Englewood Cliffs, NJ: Prentice Hall.

    Baumgardner, A.H. (1990). To know oneself is to like oneself: Self-certainty and self-affect. Journal of Personality and Social Psychology, 58, 1062-1072.

    Blizzard, R. (2003). Employee engagement: Where do hospitals begin? The Gallup Poll Tuesday Briefing, 11(2), 91.

    Brown, J.D. & Dutton, K.A. (1995). The thrill of victory, the complexity of defeat: Self-esteem and people's emotional reactions to success and failure. Journal of Personality and Social Psychology, 68, 712-722.

    Christian, M.S., Garza, A.S. & Slaughter, J.E. (2011). Work engagement: A quantitative review and test of its relations with task and contextual performance. Personnel Psychology, 64(1), 89-136.

    Davy, J.A., Kinicki, A.J., & Scheck, C.L. (1997). A test of job security's direct and mediated effects on withdrawal cognitions. Journal of Organizational Behavior, 18(4), 323-349.

    Farh J.L., Earley C.P., & Lin S.C. (1997). Impetus for action: A cultural analysis of justice and organizational citizenship behavior in Chinese society. Administrative Science Quarterly, 42, 42-44.

    Forte, A. (2005). Locus of control and the moral reasoning of managers. Journal of Business Ethics, 58(1), 65-77.

    Gist, M.E., & Mitchell, T.R. (1992). Self-efficacy: A theoretical analysis of its determinants and malleability. Academy of Management Review, 17, 183-211.

    Goldberg, L.R. (1990). An alternative description of personality: The big-five factor structure. Journal of Personality and Social Psychology, 59, 1216-1229.

    Graham, J.W. (1991). An Essay on Organizational Citizenship Behavior. Employee
    Responsibilities and Rights Journal, 4(4), 249-270.

    Greenhalgh, L. & Rosenblatt, Z. (1984). Job insecurity: Toward conceptual clarity. Academy of Management Review, 9(3), 438-448.

    Hair, J.F., Anderson, R.E., & Tatham, R.L. (1987). Multivariate Data and Analysis with Reading. New York: MacMillan.

    Harter, S. (1990). Causes, correlates and the functional role of global self-worth: A life-span perspective. In R.J. Sternberg and J.J. Kolligan (Eds.), Competence Considered (pp.67-97). New Haven, CT: Yale University Press.

    Herzberg, F., Mausner, B., & Snyderman, B.B. (1959). The Motivation to Work. New York: Wiley.

    Husser, J., Andre, J., & Véronique, L. (2019). The impact of locus of control, moral intensity, and the microsocial ethical environment on purchasing-related ethical reasoning. Journal of Business Ethics, 154(1), 243-261.

    Jimenez, H. & Didona, T. (2017). Perceived job security and its effects on job performance: Unionized vs. nonunionized organizations. The International Journal of Social Sciences and Humanities Invention, 4(8), 3761-3767.

    Judge, T.A., Locke, E.A., & Durham, C.C. (1997). The dispositional causes of job satisfaction: A core evaluation approach. Organizational Behavior, 19, 151-188.

    Judge, T.A. & Bono J.E. (2001) Relationship of core self-evaluations traits—self-esteem, generalized self-efficacy, locus of control, and emotional stability with job satisfaction and job performance: A meta-analysis. Journal of Applied Psychology, 86(1), 80-92.

    Judge, T.A., Erez, A., & Bono, J.E. (1998). The power of being positive: The relation
    between positive self-concept and job performance. Human Performance, 11, 167-
    187.

    Judge T.A. & Erez, A. (2001). Relationship of core self-evaluations to goal setting,
    motivation, and performance. Journal of Applied Psychology, 86(6), 1270-1279.

    Kahn, W.A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724.

    Komendat, N. & Didona, T. (2016). Performance evaluations and employee's perception of job security. International Journal of Scientific and Research Publications, 6(1), 646-649.

    Konovsky, M.A. & Pugh, S.D. (1994). Citizenship behavior and social exchange.
    Academy of Management Journal, 37 (3), 656- 669.

    Mak, A.S. & Mueller, J. (2000). Job insecurity, coping resources and personality
    dispositions in occupational strain. Work and Stress, 14, 312-328.

    Maslow, A.H. (1943). A theory of human motivation. Psychological Review, 50(4), 370-396.

    May D.R. , Gilson R.L. , & Harter L.M. (2004). The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work. Journal of Occupational and Organizational Psychology, 77, 11-37.

    Nathan, J.H. & Donald, C.H. (2005). Conceptualizing executive hubris: The role of
    (hyper-)core self-evaluations in strategic decision-making. Strategic Management
    Journal, 26(4), 297-319.

    Oldham G.R., Kulik C.T., Stepina L.P., & Ambrose M.L. (1986). Relations between situational factors and the comparative referents used by employees. Academy of Management Journal, 29(3), 599-608.

    Organ, D.W. (1988). Organizational Citizenship Behavior: The "Good Soldier" Syndrome. Lexington, MA: Lexington Books.

    Posdakoff, P.M. & MacKenzie, S.B. (1994). Organizational citizenship behaviors and
    sales unit effectiveness. Journal of Marketing Research, 31, 351-363.

    Robinson, D., Perryman, S., & Hayday, S. (2004). The Drivers of Employee Engagement. UK, Brighton: Institute for Employment Studies.

    Rotter, J.B. (1966). Generalized expectancies for internal versus external control of reinforcement. Psychological Monographs, 80(1), 1-28.

    Schaufeli, W.B. & Bakker, A.B. (2006). The measurement of work engagement with a short questionnaire. Educational and Psychological Measurement, 66(4), 701-716.

    Schaufeli W.B, Salanova, M., Gonzalez-Roma, V., & Bakker, A.B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3, 71-92.

    Schreurs, B.J., van Emmerik, H., Günter H., & Germeys, F. (2012). A weekly diary study on the buffering role of social support in the relationship between job insecurity and employee performance. Human Resource Management, 51(2), 259-279.

    Smith, C.A., Organ, D.E., & Near, J.P. (1983). Organization citizenship behavior: Its
    nature and antecedents. Journal of Applied Psychology, 68, 653-663.

    Spector, P.E. (1982). Behavior in organizations as a function of employee's locus of control. Psychological Bulletin, 91, 482-497.

    Spector, P.E. (1988). Development of the work locus of control scale. Journal of Occupational Psychology, 61, 335-340.

    Spector, P.E. & Fox, S. (1999). A model of work frustration—aggression. Journal of Organizational Behavior, 20, 915-931.

    Spitzmüller, C., Glenn, D.M., Sutton, M.M., Barr, C.D., & Rogelberg, S.G. (2007). Survey nonrespondents as bad soldiers: Examining the relationship between organizational citizenship and survey response behavior. International Journal of Selection and Assessment, 15(4), 449-459.

    Villa, J.R., Howell, J.P., Dorfman, P.W., & Daniel, D.L. (2003). Problems with detecting moderators in leadership research using moderated multiple regressions. Leadership Quarterly, 14, 3-23.

    Wiggins, J.S. (1996). The Five-Factor Model of Personality: Theoretical Perspectives. New York: Guilford.

    Williams, L.J. & Anderson, S.E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17(3), 601-617.

    Xiao, Z., Wu, D., Liao Z. (2018). Job insecurity and workplace deviance: The moderating role of locus of control. Social Behavior and Personality, 46(10), 1673-1686.

    Zeytinoglu, I.U., Keser, A., Yilmaz, G., Inelmen, K., Özsoy A., & Uygur, D. (2012). Security
    in a sea of insecurity: job security and intention to stay among service sector employees
    in Turkey. International Journal of Human Resource Management, 23(13), 2809-2823.

    二、網路資料
    Bernthal, P. (2004). Measuring employee engagement. Retrieved May 4, 2005, from www.ddiworld.com/pdf/ddi_MeasuringEmployeeEngagement_wp.pdf

    Rice, C. (2007). Driving Long-Term Engagement through a High-Performance Culture. From https://www.slideshare.net/ChristopherRice5/drivinglongtermengagementthroughahighperformanceculture08

    QR CODE
    :::