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研究生: 李佳勳
Chia-Hsun Lee
論文名稱: 探討數量稀少性對個人決策偏離原有偏好之影響
指導教授: 林建煌
Chien-Huang Lin
口試委員:
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理學系
Department of Business Administration
畢業學年度: 92
語文別: 中文
論文頁數: 139
中文關鍵詞: 效用偏好數量稀少性後悔產品屬性
外文關鍵詞: quantity, preference, regret, product attribute, utility, scarcity
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  • 強調數量稀少等限量促銷的手法,是實務界所常常使用的,但過去研究較少直接觸及到數量稀少性本身的影響,及消費者在已有偏好順位的前提下的反應。故本研究採用實驗法,嘗試探討數量稀少性對個人決策偏離原有偏好所產生之影響,並同時考量可能影響之因素。有效樣本474個。研究結果如下:
    1. 當人們對產品本身已先有主觀的偏好順序時,產品數量的稀少性,會影響人們的決策,使其決策偏離原有的偏好順序,選擇當中數量最少的品項。(本研究中簡稱:偏好偏離。)
    2. 後悔最小化之動機可用以解釋部分偏好偏離之原因。
    3. 風險承擔的人格特質無法用以解釋偏好偏離之原因。
    4. 產品屬性的不同,在偏好偏離程度上亦有顯著不同。歡樂性產品在偏好偏離程度上較功能性產品要來的大。
    5. 對數量相對多寡感覺一致時,在偏好偏離程度上沒有顯著不同。
    6. 可供選擇品項數多寡在偏好偏離程度上並無顯著不同。
    7. 限制可選用份數在五種品項的第五個偏好順位時,在偏好偏離程度上才有顯著不同。


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    目錄 第一章 序論 1 第一節 研究背景與動機 1 第二節 研究目的 2 第三節 研究流程 3 第二章 文獻探討 4 第一節 稀少性 4 第二節 後悔理論 7 第三節 產品屬性 10 第四節 效用理論 12 第五節 與風險相關之人格特質 13 第六節 偏好反轉相關文獻 14 第七節 研究假設 16 第三章 研究方法 19 第一節 研究架構 19 第二節 前測 20 第三節 變數操作性定義 25 第四節 問卷設計 29 第四章 研究結果 31 第一節 實驗一 31 第二節 實驗二 43 第三節 實驗三 46 第四節 實驗四 49 第五節 實證結果 58 第五章 結論與建議 60 第一節 研究結論 60 第二節 實務建議 62 第三節 研究限制與未來研究方向 63 參考文獻 65 附錄 71 附錄一 前測產品數量相對多寡T-TEST表 71 附錄二 前測問卷蛋糕組 74 附錄三 前測問卷通識課程組 77 附錄四 實驗一蛋糕情境一 80 附錄五 實驗一課程情境一 84 附錄六 實驗二蛋糕情境二 88 附錄七 實驗二課程情境二 91 附錄八 實驗三蛋糕情境三 94 附錄九 實驗三蛋糕情境四 97 附錄十 實驗四兩門第二 100 附錄十一 實驗四兩門第三 105 附錄十二 實驗四兩門第四 110 附錄十三 實驗四兩門第五 115 附錄十四 實驗四三門第二 120 附錄十五 實驗四三門第三 125 附錄十六 實驗四三門第四 130 附錄十七 實驗四三門第五 135 圖目錄 圖1:研究流程 3 圖2:研究架構 19 圖3:蛋糕情境一終極選擇對後悔程度差距散佈圖 37 圖4:蛋糕情境一終極選擇對喜歡程度差距散佈圖 37 圖5:蛋糕情境一終極選擇對可能性差距散佈圖 38 圖6:課程情境一終極選擇對後悔程度差距散佈圖 40 圖7:課程情境一終極選擇對喜歡程度差距散佈圖 40 圖8:課程情境一終極選擇對可能性差距散佈圖 41 表目錄 表1:前測產品屬性結果 21 表2:前測蛋糕組可供選擇品項數對決策難度影響結果 23 表3:前測通識課程組可供選擇品項數對決策難度影響結果 23 表4:前測蛋糕組產品數量相對多寡結果 24 表5:前測通識課程組產品數量相對多寡結果 25 表6:實驗一終極選擇次數與百分比表 32 表7:實驗一喜歡程度基本統計表 33 表8:實驗一中第一、第二喜歡品項之喜歡程度T-TEST表 33 表9:實驗一後悔程度基本統計表 34 表 10:實驗一可能性程度基本統計表 35 表11:蛋糕情境一終極選擇二元選擇模型係數估計表 36 表12:課程情境一終極選擇二元選擇模型係數估計表 39 表13:實驗一整體終極選擇二元邏輯模型係數估計表 42 表14:實驗二終極選擇次數與百分比表 44 表15:實驗三蛋糕情境三、四終極選擇次數與百分比表 47 表16:實驗四終極選擇次數與百分比表(包含先選其他課程者) 50 表17:實驗四終極選擇次數與百分比表(未包含先選其他課程者) 50 表18:實驗四終極選擇第一喜歡課程百分比與理論值100%之百分比檢定 51 表19:實驗四終極選擇限制可選份數之百分比檢定結果 53 表20:實驗四終極選擇偏好偏離程度百分比檢定表 54 表21:僵化之信度分析 55 表22:模糊性偏執之信度分析 56 表23:人格特質得分編碼表 57 表24:人格特質二元選擇模型係數估計表 57 表25:研究假說檢定結果彙總表 58

    林建煌(2002)消費者行為,台北:智勝文化
    陳順宇(2000)多變量分析,台北:華泰書局
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