| 研究生: |
吳美慧 Mei-Huei Wu |
|---|---|
| 論文名稱: |
文章強度、部落客評價及推薦產品取得方式對購買意圖之影響 A Study on the Effect of Content Intensity, Blogger Reputation and Product Acquirement on Purchase Intention |
| 指導教授: |
范錚強
C.K. Farn |
| 口試委員: | |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 資訊管理學系 Department of Information Management |
| 論文出版年: | 2013 |
| 畢業學年度: | 101 |
| 語文別: | 中文 |
| 論文頁數: | 66 |
| 中文關鍵詞: | 部落客評價 、內容強度 、產品取得 、產品態度 、購買意圖 |
| 外文關鍵詞: | Blogger reputation, Content intensity, Product acquirement, Product attitude, Purchase intention |
| 相關次數: | 點閱:11 下載:0 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
隨著部落格行銷的盛行,越來越多廠商開始免費提供產品,甚至提供報酬給部落客,請部落客當寫手,撰寫產品推薦心得文(合作邀約文)。也有許多部落客因此成為職業部落客,以接受廠商邀約,撰寫產品試用文章獲取酬勞為業。新聞媒體也曾經報導過,有知名部落客被網友抓到試用心得文捏造做假,且產品為廠商提供免費試用的,卻在文章上註明是自費購買的。
這些現象呈現出一些混亂的現象。因此本研究將探討部落客評價(高/低)、文章強度(高/低)及推薦產品取得方式(自費/非自費)對推薦產品之態度及購買意圖的影響。
本研究採取「實驗室研究法」,並以美妝保養部落格為例,實驗共分為八組,實驗對象主要為中央大學平時有在閱讀美妝部落格的女學生共120人。使用SPSS來進行分析,以檢驗本研究之模型及相關假說。研究結果發現,文章強度及推薦產品取得方式對產品態度有正向影響,而態度則對購買意圖有正向影響。
With the popularity of blog marketing, more and more venders begin to compensate bloggers with cash or products for recommending their products or services. As a result, many bloggers turn professional and lives on writing blogs. Some famous bloggers even provide fabricated user experiences as a form of recommendations for their reader fans.
These reveal a confusing phenomena in blog marketing, that motivated this study to look into the effects of content intensity, blogger reputation and product acquirement on purchase intention.
An eight group lab experiment design was employed, with blogs focusing on cosmetic and skin care products as experimental settings. The experiment manipulated three variables, namely, content intensity, blogger reputation and product acquirement. The first two are with two levels: High/Low, while the last one also with two levels: at one’s own expense and provided by advertiser. Data was collected from 120 valid respondents. SPSS was selected as a tool for data analysis. Result revealed that: content intensity and the product acquirement do affect one’s attitude towards the products, which in turn affects one’s purchase intention.
参考文獻
一、 中文部分
[1] 吳心恬,(1996),媒體特性對說服效果之影響—WWW媒體之實驗室研究,碩士論文,國立中央大學,資訊管理學系。
[2] 李昆諭,(2006),部落格網站使用行為之研究,碩士論文,中原大學,資訊管理學系。
[3] 林育賢,(2006),中華職棒大聯盟球迷球隊認同模式之研究-以 La new 熊隊為例,碩士論文,台北市立教育大學,體育學系。
[4] 邱毓蘋,(1990),資訊豐富度對網路購物意願之研究,碩士論文,國立交通大學,傳播所。
[5] 柯昉欣,(2009),部落格內容豐富度對廣告效果影響之實驗室研究─作者類型與部落格態度的調節效果,碩士論文,國立中央大學,資訊管理學系。
[6] 許勇國,(2006),影響網誌信任因素之研究,碩士論文,國立中央大學,企業管理學系。
[7] 陳美如、蔡精育、宋鎧、范錚強,(2012),「線上口碑對消費者購買意圖之影響-網路論壇的實驗研究」,中山管理評論,第20卷,第2期。
[8] 陳曉齡,(2004),Blog新聞與出版網站建置指南,台北,數位人資訊。
[9] 溫明正,(2005),「網路社群新勢力─Blog」,師友,第460卷。
[10] 樓永堅、蔡東峻、潘志偉、別蓮蒂,(2003),消費者行為,國立空中大學。
二、 英文部分
[1] Ajzen, I., & Fishbein, M. (1980). Understanding attitudes and predicting social behavior, Englewood Cliffs, NJ: Prentice-Hall.
[2] Ajzen, I. (1985). “From intentions to action: A theory of planned behavior,” In J.
Kuhl & J. Beckmann (Eds.). Action control: From cognition to behaviour, Heidelberg: Springer, pp. 11-39.
[3] Ajzen, I. (1991). “The theory of planned behavior,” Organizational Behaviour
and Human Decision Processes, 50, pp. 179-211.
[4] Alba, J., Lynch, J., Weitz, B., Janiszewski, C., Lutz, R., Sawyer, A. (1997). “Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces,” The Journal of Marketing, 61(3), pp. 38-53.
[5] Belch, G. E. and Michael, A. B. (1999). Advertising and Promotion: An Integrated Marketing Communications Perspective, NY: McGraw-Hill Companies.
[6] Bickart, B. and Schindler, R. (2001). “Internet forums as Influential Sources of Consumer Information,” Advances in Consumer Research, 28(1), pp. 134-134.
[7] Crane, F. G. and Lynch, J. E. (1988). “Consumer selection of physicians and dentists: A examination of choice criteria and cue usage,” Journal of Health care Marketing,
8(3), pp. 16-19.
[8] Daft, L. Richard & Lengel, H.Robert. (1986). “Organizational Information Requirements, Media Richness and Structural Design,” Management Science, 32(5), pp. 554-571.
[9] Daft, L. Richard & Lengel, H. Robert. (1984). “Information Richness. A New Approach to Managerial Behavior and Organization Design,” Research in Organizational Behavior, (6), pp. 191-233.
[10] Dearstyne, B. W. (2005). “BLOGS The New Information Revolution?” Information Management Journal, 39(5), pp. 38-44.
[11] Dodds, W.B., Monroe, K.B., & Grewal, D. (1991). “Effects of price, brand, and store information on buyers' product evaluations,” Journal of Marketing Research, pp. 307-319.
[12] Du, H. S., Wagner, C. (2006). “Weblog success: Exploring the role of technology,” International Journal of Human-Computer Studies, 64(9), pp. 789-798.
[13] Du, H. S., Wagner, C. (2007). “Learning with Bloggers: Enhancing Cognitive and Social Knowledge Construction,” IEEE Transactions and Professional Communication, 50(1), pp. 1-16.
[14] Engel, F. James, Kollat, T. David & Blackwell, D. Roger. (1973). Consumer Behavior, New York: Holt, Rinehart and Winston.
[15] Fievet, Cyril and Turrettini, Emily. (2004). Blog Story, Paris: Eyrolles. (中文:施瑞瑄譯,2006, 「誰沒部落格」, 台北:商周).
[16] Freiden, J. B. (1984). “Advertising Spokesperson Effects: An Examination of Endorser Type and Gender on Two Audiences,” Journal of Advertising Research, 24(5), pp. 33-41.
[17] Grewal, D., Krishnan, R., Baker, J., & Borin, N. (1998). “The effects of store
name, brand name and price discount on consumers' evaluations and purchase
intentions,” Journal of Retailing, Vol. 74, pp. 331-352.
[18] Hair, F. J., Anderson, E. R., Tatham, L. R. & Black, C. W. (1998). Multivariate Data, Upper Saddle River, NJ: Prentice-Hall.
[19] Howard, J. A., & Sheth, J. N. (1969). The Theory of Buyer Behavior, New York: John Wiley & Sons, Inc.
[20] Howard, J. A. (1994). Buyer Behavior in Marketing Strategy, NJ: Prentice Hall International.
[21] Hung, K.H. and Li, S.Y. (2007). “The influence of eWOM on virtual consumer communities: social capital, consumer learning, and behavioral outcomes,” Journal of Advertising Research, Vol. 47 No. 4, pp. 485-95.
[22] Lee, M. and Youn, S. (2009). “Electronic word of mouth (eWOM),” International Journal of Advertising, 28(3), pp. 473-499.
[23] Lutz, R.J. (1985). “Affective and cognitive antecedents of attitude toward the ad: a conceptual framework,” in Alwitt, L. and Mitchell, A. (Eds), Psychological Processes and Advertising Effects, Hillsdale, NJ: Erlbaum Group, pp. 45-63.
[24] Lutz, R. J. (1991). “The Role of Attitude Theory in Marketing,” in Harold H. Kassarjian and Thomas S. Robertson (Eds.), Perspectives in Consumer Behavior, Glenview, IL: Scott, Foresman and Company, pp. 317-339.
[25] Mackenzie, S.B. and Lutz, R.J. (1989). “An empirical examination of the structural antecedents of attitude toward the ad in an advertising pretesting context,” Journal of Market, Vol. 53 No. 2, pp. 48-65.
[26] MacKenzie, S. B., Lutz, R. J. & Belch, G. E. (1986). “The Role of Attitude toward the Ad as a Mediator of Advertising Effectiveness: A Test of Competing Explanations,” Journal of Marketing Research, 23(2), pp. 130-143.
[27] Midgley, D. F. (1983). “Patterns of Interpersonal Information Seeking for the Purchase of a Symbolic Product,” Journal of Marketing Research, 20(1), pp. 74-83.
[28] Mowen, J. C. & Brown, S. W. (1981). “On explaining and predicting the effectiveness of celebrity endorsers,” Advances in Consumer Research, 8, pp. 437-441.
[29] Nunnally, J. C. (1978). Psychometric Theory, 2nd, New York: McGraw-Hill.
[30] Ohanian, R. (1990). “Construction and Validation of a Scale to Measure Celebrity Endorsers' Perceived Expertise, Trustworthiness, and Attractiveness,” Journal of Advertising, 19(3), pp. 39-52.
[31] Rosenberg, M. J., & Hovland, C. I. (1960). “Cognitive, affective, and behavioral components of attitudes. Attitude organization and change: An analysis of consistency among attitude components,” New Haven, CT: Yale University Press, pp.1-14.
[32] Shamdasani, P.N., Stanaland, A.J.S. and Tan, J. (2001). “Location, location, location: insights for advertising placement on the web,” Journal of Advertisement Research, Vol. 41 No. 4, pp. 7-21.
[33] Sheng, S., Bao, Y., and Pan, Y., (2007). “Partitioning or Bundling? Perceived Fairness of the Surcharge Makes a Difference,” Psychology and Marketing, Vol. 24, No. 12,
pp. 1025-1041.
[34] Zeithaml, V.A. (1988). “Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence,” Journal of Marketing, Vol. 52, pp. 2-22.
三、 網路部分
[1] Ajzen, I. (2002). Constructing a TpB Questionnaire: Conceptual and Methodological Considerations. Retrieved 2013/5, from Icek Ajzen’s homepage: http://www.people.umass.edu/aizen/pdf/tpb.measurement.pdf
[2] Wortham Jenna. (2007). After 10 Years of Blogs, the Future's Brighter Than Ever, Retrieved 2013/5, from http://www.wired.com/entertainment/theweb/news/2007/12/blog_anniversary
[3] 吳心恬,(1996),媒體特性對說服效果之影響—WWW媒體之實驗室研究,碩士論文,國立中央大學,資訊管理學系。
[4] 林克寰,(2004),部落格與全民媒體化,2013/5擷取自 http://jedi.org/blog/archives/004279.html
[5] 創市際市場研究顧問,(2009),網路社群(部落格)小調查,2013/5擷取自 http://www.insightxplorer.com/specialtopic/2009_8_blog.htm
[6] 創市際市場研究顧問,(2009),網路社群篇,2013/5擷取自 http://www.insightxplorer.com/specialtopic/2009_12_community.htm
[7] 創市際市場研究顧問,(2012),2012年網路社群白皮書,2013/5擷取自 http://www.insightxplorer.com/news/news_12_18_12.html