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研究生: 江宥千
Yu-Chien Chiang
論文名稱: 加班文化壓力與職場不安全感對加班行為之影響:以產業別樣本比較檢視補償制 度與群體差異為探討核心
指導教授: 王群孝
Chun-Hsiao Wang
口試委員:
學位類別: 碩士
Master
系所名稱: 管理學院 - 人力資源管理研究所在職專班
Executive Master of Human Resource Management
論文出版年: 2025
畢業學年度: 113
語文別: 中文
論文頁數: 55
中文關鍵詞: 加班文化壓力補償制度工作不安全感無償加班職位層級產業差異
外文關鍵詞: Overtime culture pressure, Job insecurity, Paid and unpaid overtime, Compensation system, Job level, Industry comparison
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  • 本研究旨在探討加班文化壓力與工作不安全感對員工加班行為的影響,進一步檢視補償制度是否在其中發揮調節效果,並透過不同職位層級與產業樣本的比較,了解行為差異與心理感受的可能變化情形。研究關注的加班行為包含有償與無償兩種類型,希冀從制度與心理層面建構加班成因的綜合理解。
    本研究採問卷調查法,針對台灣各產業受僱者蒐集資料,共回收 371 份有效樣本,涵蓋科技製造業、服務業與其他產業。主要變項包括加班文化壓力、有償與無償加班時數、補償制度類型(加班費與補休)、工作不安全感、職位層級與產業別。
    研究結果顯示,加班文化壓力正向影響有償加班時數,但對工作不安全感呈負向關係,與原假設相反。補償制度具調節效果,加班費可減緩加班文化壓力對不安全感的影響,補休則可能強化此影響。工作不安全感正向預測無償加班行為,且在非主管群體中更為顯著。科技製造業樣本中,補休制度與不安全感之間呈現顯著正向關聯,顯示制度與產業文化間的適配性差異。
    本研究提出四項實務建議:企業應破除加班等於敬業的文化迷思,重建明確的工時與責任界線;正視過度加班背後的心理風險;積極承擔員工職涯與生活支持責任;並強化補償制度的法治基礎,以建立永續且健康的勞動環境。


    This study investigates the effects of overtime culture pressure and job insecurity on employees’ overtime behavior. It further examines whether compensation systems play a
    moderating role and compares behavioral and psychological differences across job levels and industry sectors. Two types of overtime behavior are addressed: paid and unpaid overtime.
    The aim is to develop an integrated understanding of the psychological and institutional mechanisms behind extended working hours.
    A questionnaire survey was conducted among employees from various industries in Taiwan, resulting in 371 valid responses. The main variables include overtime culture pressure, frequency of paid and unpaid overtime, types of compensation systems (overtime pay vs. compensatory leave), job insecurity, job level (managerial vs. non-managerial), and industry classification.
    The results show that overtime culture pressure has a significant positive effect on paid overtime frequency but is negatively associated with job insecurity, contrary to the original hypothesis. Compensation systems demonstrate a moderating effect: overtime pay reduces the impact of cultural pressure on insecurity, whereas compensatory leave tends to intensify it.
    Job insecurity positively predicts unpaid overtime behavior, particularly among nonmanagerial employees. In the technology manufacturing sector, compensatory leave issignificantly associated with higher job insecurity, indicating a mismatch between institutional
    design and industry-specific work culture.
    Based on these findings, four practical recommendations are proposed: First, organizations should break the cultural myth equating long hours with dedication and clarify boundaries between working time and responsibilities. Second, the psychological risks behind excessive
    overtime should be acknowledged and addressed. Third, employers are encouraged to take responsibility for supporting employees’ career development and work-life balance. Finally, the legal foundations of compensation systems should be strengthened to ensure that overtime
    arrangements meaningfully reflect employees’ labor value and promote a sustainable and healthy work environment.

    中文摘要..................................................i 英文摘要..................................................ii 致謝.....................................................iii 圖 目 錄...................................................i 表 目 錄...................................................i 第一章 緒論................................................1 1-1 研究動機與目的..........................................1 1-2 研究流程...............................................2 第二章 文獻探討.............................................4 2-1 有償與無償加班之概念與職場現況...........................4 2-2 加班行為的心理機制與理論觀點.............................4 2-2-1 外在與內在動機理論 ...................................4 2-2-2 壓力、需求與資源維護理論 ..............................5 2-2-3 加班文化壓力之社會與制度觀點 ..........................6 2-2-4 工作不安全感與加班時數關聯 ............................7 2-2-5 補償制度作為調節因素之觀點 ............................7 2-2-6 工作不安全感與無償加班行為之關聯 ......................8 2-2-7 職位階層對工作不安全感與無償加班關係之差異影響...........9 2-2-8 產業脈絡與樣本結構之考量 .............................10 第三章 研究方法........................................... 11 3-1 研究架構............................................. 11 3-2 研究假說............................................. 11 3-3 研究樣本..............................................12 3-4 變項說明..............................................12 3-4-1 自變項-工作不安全感..................................12 3-4-2 自變項-加班文化壓力..................................13 3-4-3 依變項-有償加班時數與無償加班時數.....................14 3-4-4 調節變項-補償制度....................................15 3-4-5 分組變項-主管層級....................................15 3-4-6 控制變項 ...........................................15 3-4-7 變項總結與編碼說明 ..................................16 3-5 分析工具說明...........................................18 第四章 研究結果............................................20 4-1 描述樣本分析...........................................20 4-2 變項基本統計與信效度檢驗................................22 4-2-1 變項敘述性統計 ......................................22 4-2-2 信度分析 ...........................................23 4-2-3 效度檢驗 ...........................................24 4-3 研究假設檢驗結果.......................................25 4-3-1 結構方程模型(AMOS)分析結果..........................25 4-3-2 調節效果檢驗 ........................................28 4-3-3 分群迴歸分析 ........................................30 4-3-4 研究結果總結 ........................................31 第五章 討論與建議..........................................33 5-1 理論意涵..............................................33 5-2 延伸討論..............................................35 5-3 實務建議..............................................36 5-4 研究限制與未來方向.....................................39 參考文獻..................................................41

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