悖論領導行為對於促進性、抑制性建言行為的影響：以領導-部屬交換關係(LMX)為中介變項、心理賦權為調節變項

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研究生：	林敬淳 Ching-Chun Lin
論文名稱：	悖論領導行為對於促進性、抑制性建言行為的影響：以領導-部屬交換關係(LMX)為中介變項、心理賦權為調節變項
指導教授：	林文政
口試委員:
學位類別：	碩士 Master
系所名稱：	管理學院 - 人力資源管理研究所 Graduate Institute of Human Resource Management
論文出版年：	2024
畢業學年度：	113
語文別：	中文
論文頁數：	67
中文關鍵詞：	悖論領導行為、領導部屬交換關係、心理賦權、促進性建言行為、抑制性建言行為
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悖論領導行為是一種兼容並蓄的領導行為，在兩種極端中間取得適當平衡並且能夠同時應對組織與員工的需求，這種領導行為強調整體思考(Holistic Thinking)，有助於整合管理者在商業環境中遇到的矛盾現象。本研究探討悖論領導行為對於促進性、抑制性雙構面建言行為的關係，並以領導與部屬交換關係(LMX)與心理賦權分別做為中介與調節變項。本研究採取主管與部屬配對之方式進行兩階段的問卷調查，共回收229份有效問卷。研究結果顯示悖論領導行為會正向影響員工促進性與抑制性建言行為；而且透過高品質的領導部屬交換關係，能夠增強悖論領導行為對於促進性與抑制性建言行為的關係。本研究之研究貢獻與管理意涵在論文結尾會在提出討論。

Paradoxical leadership behavior is characterized by a both/and approach that balances seemingly contradictory yet interrelated demands, enabling leaders to address the needs of both the organization and its employees. Emphasizing holistic thinking, this leadership style facilitates the integration of competing organizational expectations in today’s complex business environment. This study examines the effects of paradoxical leadership behavior on two dimensions of employee voice behavior: promotive voice and prohibitive voice. Specifically, leader-member exchange (LMX) is proposed as a mediating variable, while psychological empowerment is examined as a moderating variable. Data were collected through a two-wave survey from matched supervisor–subordinate pairs, yielding a total of 229 valid responses. The results indicate that paradoxical leadership behavior positively influences both promotive and prohibitive voice behaviors. Furthermore, high-quality LMX enhances the positive relationship between paradoxical leadership and both types of voice behavior. Theoretical contributions and practical implications are discussed.

第一章 緒論 ...............................................1
  1-1 研究背景.............................................1
  1-2 研究動機.............................................2
  1-3 研究目的.............................................3
  1-4 預期研究貢獻..........................................3
第二章 文獻探討 ............................................5
  2-1 悖論領導行為..........................................5
    2-1-1 將【以自我為中心】與【以他人為中心】結合........5
    2-1-2 保持距離與維持親近關係.........................6
    2-1-3 對待下屬時保持一致性，同時允許個別化............7
    2-1-4 在要求達成工作目標的同時，也保留一些彈性........7
    2-1-5 保持決策掌控的同時，也給予自主權...............8
  2-2 領導-部屬交換關係(LMX)................................9
  2-3 心理賦權............................................10
  2-4 建言行為............................................13
    2-4-1 促進性建言行為...............................13
    2-4-2 抑制性建言行為...............................14
  2-5 悖論領導行為對於建言行為的影響........................14
    2-5-1 悖論領導行為對於促進性建言行為的影響...........14
    2-5-2 悖論領導行為對於抑制性建言行為的影響...........16
  2-6 悖論領導行為對於促進性建言行為之影響：
      以 LMX為中介變項，心理賦權為調節變項..................16
    2-6-1 LMX在悖論領導行為與促進性建言行為之間的中介 
          效果............................................16
    2-6-2 心理賦權對 LMX與促進性建言行為的調節效果.......17
    2-6-3 心理賦權對悖論領導行為、LMX及促進性建言行為
          的調節式中介效果.................................18
  2-7 悖論領導行為對於抑制性建言行為之影響：
      以LMX 為中介變項，心理賦權為調節變項..................19
    2-7-1 LMX 在悖論領導行為與抑制性建言行為之間的中介
          效果............................................19
    2-7-2 心理賦權對LMX 與抑制性建言行為的調節效果.......20
    2-7-3 心理賦權對悖論領導行為、LMX及抑制性建言行為
          的調節式中介效果.................................20
第三章 研究方法 ...........................................22
  3-1 研究架構與假設 ......................................22
  3-2 研究樣本與資料蒐集程序................................23
  3-3 研究工具 ...........................................24
    3-3-1 悖論領導行為.................................24
    3-3-2 領導-部屬交換關係 ...........................25
    3-3-3 心理賦權....................................25
    3-3-4 促進性、抑制性建言行為........................25
  3-4 資料分析與統計方法...................................26
第四章 研究結果............................................27
  4-1 樣本描述性統計.......................................27
  4-2 信度分析............................................29
  4-3 效度分析............................................30
  4-4 相關分析............................................32
  4-5 迴歸分析............................................34
4-6 研究假設結果彙整.......................................38
第五章 結論與建議 .........................................39
參考文獻 .................................................44

                                

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