門徑系統結合品質機能展開建模-以面板產業為例

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研究生：	王榮靖 Jung-Ching Wang
論文名稱：	門徑系統結合品質機能展開建模-以面板產業為例
指導教授：	高信培
口試委員:
學位類別：	碩士 Master
系所名稱：	管理學院 - 工業管理研究所在職專班 Executive Master of Industrial Management
論文出版年：	2018
畢業學年度：	106
語文別：	中文
論文頁數：	60
中文關鍵詞：	門徑系統、品質機能展開、面板
外文關鍵詞：	stage gate system, QFD, TFT LCD
相關次數：	點閱：16 下載：0
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在現今科技快速發展的同時，市場中的競爭也隨之越加激烈。從智慧型手機產品的生命週期即可了解，科技業已然變成與時間賽跑的行業。新產品開發效率及顧客滿意度，成為目前企業間競爭上的關鍵指標。
雖然顯示器應用持續在擴展，遍及各個領域，但全球面板的總產能仍是供過於求，競爭相當激烈，各家面板廠都在積極尋求利基產品。因此新產品規劃，從產品概念的成形與客戶需求的評估，到設計、產品驗證、量產。整體流程執行的品質與速度，都關係著開發專案的成功與否。
新產品開發中，初期評估最為困難。此階段的評估最重要就是決策公司是否針對專案，投入相關資源進行開發。但在初期的產品資訊中，參雜許多模糊與不確定性，增加了產品評估的難度。因此也稱之為模糊的前置階段(Fuzzy Front-End, FFE )。本研究利用品質機能展開(Quality Function Deployment, QFD)，在此模糊期，分析客戶需求與技術間相互關係，並結合門徑管理系統(Stage-Gate System)，將專案流程分割成不同階段並設置關卡，建構新產品開發流程，以提升產品開發效率與客戶滿意度。

At the same time as the rapid development of science and technology, the competition in the market has become even fiercer. From the life cycle of smart phone products, it can be understood that the technology industry has become a race against time. New product development efficiency and customer satisfaction have become the key indicators of competition among enterprises.
Although the application of displays continues to expand in all areas, the overall capacity of the global panel is still oversupply and competition is fierce. Various panel makers are actively seeking niche products. Therefore, new product planning, from the formation of product concepts and customer needs assessment, to design, product validation, and mass production. The quality and speed of the overall process execution are related to the success of the development project.
New product development, the initial assessment is the most difficult. The most important assessment at this stage is whether the decision-making company is targeting the project and investing in related resources for development. However, in the initial product information, there was a lot of confusion and uncertainty, which increased the difficulty of product evaluation. It is also called the Fuzzy Front-End (FFE). This study used Quality Function Deployment (QFD) to analyze the relationship between customer needs and technology during the ambiguous period and combined the Stage-Gate System to divide the project process into different stages and set levels. Build new product development process to improve product development efficiency and customer satisfaction.

目錄
中文摘要                                            i
ABSTRACT                                    ii
誌謝                                            iii
圖目錄                                            vi
表目錄                                            vii
第一章、緒論                                    1
1-1  研究背景與動機                            1
1-2  研究目的與方法                            2
1-3  研究流程                                    3
第二章、文獻探討                             4
2-1  新產品開發                                    4
2-1-1 新產品開發定義                            4
2-1-2 新產品開發流程                            4
2-2  模糊前期                                    6
2-2-1 模糊前期介紹                            6
2-2-2 重要性與特性                            7
2-2-3 新產品開發之模糊前期管理                    8
2-3  面板產業產品開發                            11
2-3-1 面板產業介紹                            11
2-3-1 面板產品開發                            11
第三章、研究方法                                    14
3-1  研究架構                                    14
3-1-1 研究方法                                    14
3-1-2 方法架構圖                               14
3-2  門徑系統                                    15
3-2-1 門徑系統介紹                            15
3-2-2 門徑系統模型                            16
3-2-3 新一代門徑系統模型                       18
3-3  QFD品質機能展開                            21
3-3-1 QFD起源                                    21
3-3-2 QFD之定義與效益                            21
3-3-3 QFD品質屋                               23
3-4  Stage-Gate System 結合QFD                    25
3-4-1 Stage-Gate System 結合QFD建模            25
第四章、個案研究                                    29
4-1  面板產業現況                            29
4-1-1 面板產品介紹                            29
4-1-2 當前面板技術與發展                            31
4-1-3 顯示器商品化應用                            34
4-1-4  面板產業現況小結                            35
4-2  門徑系統結合品質機能展開模擬開發車用面板產品    36
4-2-1    產品開發規劃                            36
4-2-2    開發模擬小結                            44
第五章、    結論與未來研究方向                    45
5-1  結論                                    45
5-2  未來研究方向                            47
參考文獻                                       48


                                

參考文獻
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網站資料
[21] The official site of Stage-Gate https://www.stage-gate.com/
[22] QFD institute http://www.qfdi.org/
[23] IEK產業情報網 http://ieknet.iek.org.tw/
[24] EET電子工程專輯 https://archive.eettaiwan.com/www.eettaiwan.com/index.html
[25] TechNews 科技新報 https://technews.tw/

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