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研究生: 謝昀芯
Yun-Hsin Hsieh
論文名稱: 企業DEI措施對員工公平感知與心理安全感的影響
指導教授: 陳明園
Ming-Yuan Chen
口試委員:
學位類別: 碩士
Master
系所名稱: 管理學院 - 人力資源管理研究所
Graduate Institute of Human Resource Management
論文出版年: 2025
畢業學年度: 113
語文別: 中文
論文頁數: 66
中文關鍵詞: DEI公平感知心理安全感
外文關鍵詞: DEI, perceived fairness, psychological safety
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  • 近年來,企業積極推行多元(Diversity)、公平(Equity)、共融(Inclusion)(簡稱DEI)政策,以營造友善且具心理安全感的職場環境已成為全球趨勢。然而,根據台灣最新調查發現,實際落實DEI的企業比例仍偏低,勞工在求職與工作中亦面臨諸多不公平待遇與心理壓力。本研究旨在探討企業實施DEI政策與措施對員工公平感知與心理安全感的影響,並進一步分析員工性別、年齡與教育程度對此影響之調節效果。
    本研究之研究對象為台灣地區不限產業的全職員工,以匿名網路問卷的方式取得分析資料,總計收回238份有效問卷。藉由階層迴歸分析,得知以下研究結果:(1) 企業推行部分DEI政策與措施對員工的公平感知具有正向影響;(2) 企業推行部分DEI政策與措施對員工的心理安全感具有正向影響;(3) 企業推行DEI政策與措施,相較於男性,對女性員工的公平感知不具較強的正向影響;(4) 企業推行DEI政策與措施,相較於男性,對女性員工的心理安全感不具較強的正向影響;(5) 企業推行部分DEI政策與措施,相較於年長者,對年輕員工的公平感知具有較弱的正向影響;(6) 企業推行部分DEI政策與措施,相較於年長者,對年輕員工的心理安全感具有較強的負向影響;(7) 企業推行DEI政策與措施,相較於高教育程度者,對低教育程度員工的公平感知不具有較強的正向影響;(8) 企業推行DEI政策與措施,相較於高教育程度者,對低教育程度員工的心理安全感不具有較強的正向影響。


    In recent years, promoting Diversity, Equity, and Inclusion (DEI) has become a global trend as companies strive to build inclusive and psychologically safe workplaces. However, surveys in Taiwan reveal that DEI implementation remains limited, and workers still face various forms of discrimination and stress. This study investigates the impact of DEI policies and practices on employees' perceptions of fairness and psychological safety, with further analysis of gender, age, and education level as moderating variables.
    Data were collected from 238 full-time employees across various industries in Taiwan through anonymous online surveys. Hierarchical regression analysis revealed: (1) Certain DEI policies positively influence employees’ fairness perceptions; (2) Certain DEI policies positively influence employees’ psychological safety; (3) DEI policies do not have a significantly stronger positive effect on fairness perception for women compared to men; (4) DEI policies do not have a significantly stronger positive effect on psychological safety for women compared to men; (5) Compared to older employees, younger employees perceive weaker fairness benefits from certain DEI policies; (6) Compared to older employees, younger employees experience stronger negative impacts on psychological safety from certain DEI policies; (7) Compared to highly educated employees, those with lower education levels do not perceive stronger fairness benefits from DEI policies; (8) Compared to highly educated employees, those with lower education levels do not perceive stronger psychological safety benefits from DEI policies.

    謝誌 i 中文摘要 ii Abstract iii 目錄 iv 圖目錄 vi 表目錄 vii 第一章 緒論 1 1-1研究動機 1 1-2研究目的 2 1-3研究流程 3 第二章 文獻探討 4 2-1 DEI的意涵 4 2-2企業推行DEI措施的效益 5 2-3公平感知 6 2-4心理安全感 8 2-5 DEI政策與措施對員工的公平感知、心理安全感的影響 10 2-6不同性別、年齡與教育程度之員工的調節效果 12 第三章 研究設計 17 3-1研究架構 17 3-2變數衡量 18 3-3分析方法 24 第四章 資料分析與研究結果 26 4-1敘述性統計 26 4-2驗證性因素分析 27 4-3調節效果分析與假設驗證 31 4-4延伸議題與討論 37 第五章 結論與建議 42 5-1研究結論 42 5-2管理意涵 46 5-3研究限制與未來研究建議 49 附件 51 參考文獻 52

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    三、網路文獻
    1. Alpha Plus(2024)。職場性別平等嗎?Alpha plus 婦女節調查:僅一成企業自評做得很完善。
    2. ESG Times(2024)。從DEI到ESG的永續發展之路 長榮大學USR計畫將台灣經驗帶到非洲實踐。
    3. 女人迷(2023)。DEI多元共融白皮書——企業人才公平發展與永續治理方針。
    4. 天下雜誌(2024)。薪資比台灣平均翻倍!第二屆天下人才永續獎百強榜單出爐:玉山、台積電衛冕冠軍。
    5. 經濟部(2024)。《2024年中小企業白皮書》。

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