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研究生: 李怡青
I-Ching Lee
論文名稱: 薪資揭露與訓練對工作評價正確度之影響
Effects of Tarining and Pay Level on Accuracy Job Evaluation
指導教授: 林文政
Wen-Jeng Lin
口試委員:
學位類別: 碩士
Master
系所名稱: 管理學院 - 人力資源管理研究所在職專班
Executive Master of Human Resource Management
畢業學年度: 98
語文別: 英文
論文頁數: 23
中文關鍵詞: 工作評價評價訓練分數正確性
外文關鍵詞: Accuracy, Evaluation training, Job evaluation
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  • 工作評價多數大多數組織在設計薪資管理前重要的程序之一,然而企業在新人敘薪或導入工作評價方法時,在事先得知個人薪資後,會造成多數評價結果的偏誤。這不但使得評價結果無法代表職位在組織的相對位置,也對後續薪資管理及相關人力資源應用產生極大的影響。本研究把焦點放在探討事先得知個人薪資,對評價者產生的影響,並試圖驗證評價訓練,是否能協助評價者評出更正確的評價結果。最後,本研究更進一步探討評核者無法得知職位薪資並接受評價訓練後,是否對評價結果的正確性產生正向的影響。本研究採2(有無揭露薪資資訊)X 2(有無接受評價訓練)的二因子實驗設計,並募集了48 名人力資源所的研究生對4職位進行工作評價。研究結果指出,訓練對降低評價分數之月暈效果及提高距離正確性有顯著的影響,而薪資資訊揭露及評價訓練二者間的交互作用效果對評價分數之距離正確度亦呈現了顯著的影響。最後,本研究針對研究結果進行討論並對後續研究與實務管理提出具體可行的建議。


    Subjects evaluated 4 benchmark jobs on 3 dimensions with Hay Guide Chart Profile Method after either being given pay level information or not given pay level information, and after receiving training or being untrained in job evaluation process. The amount of information affected primarily the accuracy of the ratings. Those given both pay level and training were generally more accurate in their ratings than those only given training. Trained subjects demonstrated less halo effect and greater accuracy than did those who were untrained. Evaluation training affected primarily the distribution of ratings, the most accurate subjects tended to be those who received training as well as pay level information.

    第一章 研究背景、動機與目的 1 第二章 文獻探討 4 第三章 研究方法 8 一、 實驗參與者 8 二、 實驗設計與程序 8 三、 實驗操弄檢測(Manipulation check) 11 四、 評價工具 11 五、 依變項數據之收集 13 第四章 研究結果 14 一、 問卷回收情形 14 二、 實驗之描述性統計結果 14 三、 二因子變異數分析 19 第五章 研究結論與討論 21 一、研究發現 21 二、管理意涵 22 三、研究限制 22 參考文獻 23

    一、中文部份
    ﹝1﹞ 黃英忠,1999,人力資源管理,三民書局。
    ﹝2﹞ 林文政、陳慧娟、王湧水,2006,薪資制度與管理,國立空中大學。
    二、英文部份
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    〔6〕 Robin J. Snelgar, "The Comparability of Job Evaluation Methods in Supplying Approximately Similar Classifications in Rating on Job Series", Personnel Psychology, Vol. 36, 1983
    〔7〕 Robert M. McIntyre, David E. Smith & Catherine E. Hassett "Accuracy of Performance Ratings as Affected by Rater Training and Perceived Purpose of Rating", The Journal of Applied Psychology, Vol.69, No 1, 2001.
    〔8〕 Robert Grams & Donald P. Schwab, " An Investigation of Systematic Gender-related Error in Job Evaluation", Academy of Management, Vol. 28, No 2,1985
    〔9〕 Ross E. Azevedo & James G. Scoville, "Compensation: The American Way", The Journal of Comparative International Management, 2001.
    〔10〕 Sandra Weeks, "Job evaluation is alive and well... at least in Canada", World at work Journal, fourth quarter, 2001.
    〔11〕 Sheila M. Rutt & Dennis Doverspike, "Salary and Organizational Level Effect on Job Evaluation Ratings", Journal of Business and Psychology, Vol.14, No 2, 1999.
    〔12〕 Stamoulis, D.T., and Hauenstein, N. M. A.. “rater training andrating accuracy: training for dimensional accuracy versus training for ratee differentiation “. Journal of Applied Psychology, 78:994-1003,1993
    〔13〕 Steven L. McShane, "Two Tests of Direct Gender Bias in Job Evaluation Ratings", Journal of Occupational Psychology, Vol.63, 1990
    〔14〕 Zedeck, S, & Cascio, W, "Performance decision as a function of purpose of rating and training", Journal of Applied Psychology, Vol.67, 752-758 ,1982
    〔15〕 Zhang, Y. L., and Mittal, V.. “Decision difficulty: effects of procedural andoutcome accountability” . Journal of Consumer Research, l:465-462, 2005

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