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研究生: 李慶源
Ching-Yuan Li
論文名稱: 學習網站的溝通型態:內在互動、人際互動與外在互動
Communication Type in Web Learning Environment :Intra-action, Interaction and Outeraction
指導教授: 黃武元
Wu-Yuin Hwang
口試委員:
學位類別: 碩士
Master
系所名稱: 資訊電機學院 - 網路學習科技研究所
Graduate Institute of Network Learning Technology
畢業學年度: 94
語文別: 中文
論文頁數: 80
中文關鍵詞: 內在互動即時通溝通媒體電腦輔助合作式學習人際互動外在互動
外文關鍵詞: CSCL, Communication Media, IM, Outeraction, Interaction, Intra-action
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  • 過去溝通理論提出二種互動,分別是人際互動(Interaction)與外在互動(Outeraction),這二種互動已經受到很多學者廣泛的注意與討論。本研究主要提出一個新的互動概念『內在互動』(Intra-action),『內在互動』的定義是『發自內心的東西或事物,藉由工具或活動,呈現個人內心的心智、思考或想法,並且可以與自我內在進行互動,幫助發覺自我,瞭解自我,表達自我,而不需要與他人互動或討論』。『內在互動』的例子相當多,例如:註記、日記,Web Log、心得筆記或自我效能測驗等,我們將深入探討『內在互動』的特性與重要性,並且與人際互動與外在互動進行比較,研究探討這三種互動之間的差異與相關性。
    從這三個互動的觀點,我們開發對應的互動工具『註記工具』、『討論區』與『即時通』,應用在課程上並且進行實驗,探討這三個互動的相關性與對學習成效的影響,結果顯示『內在互動』對於學習有非常顯著的影響,並且比其他二種互動更為重要。除此之外,我們也進行問卷和訪談,了解學生對三種互動工具的滿意度,並深入研究學生對這三種互動影響學習的看法,作為後續研究的改進參考。


    In the last few years, a number of researches have been devoted to the study of “Interaction” and “Outeraction”. The purpose of this study extends our further understanding about a novel construct: intra-action. The term “Intra-action” can be defined as “A kind of communication to interact with oneself through some tools or activities, which can help people to represent one’s mind or thought and to further understand themselves without communicating with others.” Through these kinds of communications, someone can discover and express oneself. Examples of “Intra-action” are annotation, diary, Blog, notes, and test of self- efficiency. In this paper , we not only discussed deeply the characteristic and importance of ” Intra-action”, but also compare it with “Outeraction”and “Interaction” to show the difference and relation among three kinds of communication.
    We design communication tools Vpen, discuss board and Jmsn Messenger for “Intra-action”, “Interaction”, “Outeraction” respectively and apply them in the class. Then we study the relation of three kinds of communication and affection of learning achievements. The result shows “Intra-action” affect learning achievements more significantly and important than “Interaction” and “Outeraction”. Besides, to realize the satisfaction of system and the meaning of three kinds of communications in learning, we give questionnaire and Interview with the students.

    第一章緒論 1 1.1研究背景與動機 1 1.2 研究目的 3 1.3研究範圍及限制 4 第二章 文獻探討 6 2.1溝通在學習的重要性 6 2.2 溝通媒體中的互動 8 2.3內在互動 9 2.3.1內在互動的定義及範疇 9 2.3.2內在互動對於學習的重要性 10 2.4 人際互動 12 2.5 外在互動 13 2.6 三種互動的關係 15 2.7 即時通訊(Instant Messenger) 17 第三章 研究方法 20 3.1研究架構 20 3.2研究假設 21 3.3研究變項 22 3.4 研究對象 23 3.6資料蒐集與處理 30 3.7研究實施及步驟 32 第四章 結果分析與討論 33 4.1樣本基本資料描述 33 4.2 內在互動、人際互動與外在互動之關係 35 4.2.1內在互動、人際互動及外在互動的樣本描述性統計量 35 4.2.2內在互動、人際互動及外在互動的之間的相關性 36 4.3各互動與學習成效之關係 38 4.3.1三種互動與學習成效相關性 38 4.3.2三種互動預測學習成效之迴歸分析 38 4.3.2.1各互動預測學習成效單迴歸分析 39 4.3.2.2各互動預測學習成效複迴歸分析 40 4.4學生資訊特性 42 4.4.1電腦焦慮量表 42 4.4.2電腦自我效能量表 43 4.4.3電腦素養量表 44 4.5系統主要功能滿意度 46 4.5.1線上註記的系統滿意度 46 4.5.2討論區的系統滿意度 46 4.5.3即時通的系統滿意度 47 4.6分析總結 49 4.6.1內在互動、人際互動與外在互動之間的關係 49 4.6.2內在互動、人際互動與外在互動對於學習成效的影響 49 4.6.3學生的資訊特性及對於系統使用的關係 50 4.6.4系統功能滿意度 51 4.7訪談 53 4.7.1學生對三種互動的看法 53 4.7.2學生溝通工具的看法與建議 54 第五章 結論與建議 57 5.1 研究結論 57 5.1.1內在互動、人際互動、外在互動與學習之關係 57 5.1.2溝通工具在學習網站的適用性。 58 5.2未來發展與建議 59 參考文獻 61 中文部分: 61 英文部分: 61 附錄A:問卷 64 訪談大綱 67

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