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研究生: 翁睿駿
WENG,JUI-CHUN
論文名稱: 僕人式領導、職涯適應性與任務績效的關聯性─探討積極主動性格的調節式中介作用
指導教授: 林文政
口試委員:
學位類別: 碩士
Master
系所名稱: 管理學院 - 高階主管企管碩士班
Executive MBA Program
論文出版年: 2024
畢業學年度: 112
語文別: 中文
論文頁數: 45
中文關鍵詞: 僕人式領導任務績效職涯適應性積極主動性格
外文關鍵詞: servant leadership, task performance, career adaptability, proactive personality
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  • 在克服疫情所帶來的挑戰並應對科技快速變遷的時刻,企業為了在競爭激烈的環境中生存,特別關注員工的流動率和人才留任問題。因此,提高員工的任務效能成為確保企業組織穩健運作永續經營的重要策略,以提升競爭力和實現長期發展目標。在這種背景下,管理層也逐漸開始重視僕人式領導此一領導方式發揮的效用。過去研究已證實僕人式領導對員工行為有著正向關聯,但少有研究探討工作效能與員工個人心態於其中的調節或中介作用。因此,本研究旨在探討實施僕人式領導,透過職涯適應性對員工任務績效的影響,並加入員工個人積極主動性格作為調節式中介角色。本研究以主管和部屬配對問卷為研究樣本發放並回收了226份有效問卷,研究結果主要發現:(1)僕人式領導行為與部屬任務績效呈現正向關聯。(2)部屬職涯適應性在僕人式領導行為與部屬任務績效間具有中介效果。(3)部屬積極主動性格在職涯適應性與僕人式領導者間不具有調節效果。(4)部屬積極主動性格在僕人式領導與部屬職涯適應性及部屬任務績效間不具有調節式中介效果。最後,根據研究結論提出了研究貢獻、管理意涵和未來研究方向等建議。


    At a time when we are overcoming the challenges posed by the epidemic and responding to rapid changes in technology, companies are paying special attention to employee turnover and talent retention in order to survive in a highly competitive environment. Therefore, improving employees' task efficiency has become an important strategy to ensure the stable operation and sustainable operation of corporate organizations, so as to enhance competitiveness and achieve long-term development goals. In this context, management has gradually begun to pay attention to the effectiveness of servant leadership as a leadership method. Past research has confirmed that servant leadership has a positive correlation with employee behavior, but few studies have explored the moderating or mediating role of work effectiveness and employees' personal mentality. Therefore, this study aims to explore the impact of servant leadership on employees' task performance through career adaptability, and to add employees' personal proactive personality as a moderating mediator. This study used the supervisor-subordinate paired questionnaire as a research sample and issued and collected 226 valid questionnaires. The main findings of the study are: (1) Servant leadership behavior is positively related to subordinate task performance. (2) Subordinate career adaptability has a mediating effect between servant leadership behavior and subordinate task performance. (3) The proactive personality of subordinates does not have a moderating effect between career adaptability and servant leaders. (4) The proactive personality of subordinates does not have a moderating mediating effect between servant leadership and subordinates' career adaptability and subordinates' task performance. Finally, based on the research conclusions, suggestions such as research contributions, management implications and future research directions are put forward.

    中文摘要 i Abstract ii 目錄 iii 第一章 緒論 1 1-1 研究背景與目的 1 第二章 文獻探討 4 2-1 僕人式領導 4 2-2 積極主動性格 4 2-3 職涯適應性 5 2-4 任務績效 6 2-5 僕人式領導行為對任務績效之影響 6 2-6 部屬職涯適應性在僕人式領導與部屬任務績效間之中介效果 7 2-7 部屬積極主動性格在僕人式領導與職涯適應性之調節效果 8 2-8 部屬積極主動性格之調節式中介作用 9 第三章 研究方法 11 3-1 研究架構與假設 11 3-2 研究樣本與資料蒐集程序 11 3-3 研究工具 12 3-3-1 僕人式領導行為 13 3-3-2 職涯適應性 13 3-3-3 積極主動性格 13 3-3-4 任務績效 14 3-3-5 控制變項 14 3-4 資料分析與統計方法 14 第四章 研究結果 16 4-1 研究樣本來源與特性 16 4-2 信度分析 18 4-3 效度分析 19 4-4 模型配適度分析 21 4-5 相關分析 22 4-6 迴歸分析與驗證假設 23 4-6-1 中介效果分析 23 4-6-2 調節效果分析:積極主動性格的調節效果及調節式中介效果 24 第五章 結論與建議 26 5-1 研究結論與討論 26 5-2 研究貢獻 28 5-3 管理意涵 29 5-4 研究限制與建議 30 第六章 參考文獻 32

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