| 研究生: |
翁睿駿 WENG,JUI-CHUN |
|---|---|
| 論文名稱: |
僕人式領導、職涯適應性與任務績效的關聯性─探討積極主動性格的調節式中介作用 |
| 指導教授: | 林文政 |
| 口試委員: | |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 高階主管企管碩士班 Executive MBA Program |
| 論文出版年: | 2024 |
| 畢業學年度: | 112 |
| 語文別: | 中文 |
| 論文頁數: | 45 |
| 中文關鍵詞: | 僕人式領導 、任務績效 、職涯適應性 、積極主動性格 |
| 外文關鍵詞: | servant leadership, task performance, career adaptability, proactive personality |
| 相關次數: | 點閱:8 下載:0 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
在克服疫情所帶來的挑戰並應對科技快速變遷的時刻,企業為了在競爭激烈的環境中生存,特別關注員工的流動率和人才留任問題。因此,提高員工的任務效能成為確保企業組織穩健運作永續經營的重要策略,以提升競爭力和實現長期發展目標。在這種背景下,管理層也逐漸開始重視僕人式領導此一領導方式發揮的效用。過去研究已證實僕人式領導對員工行為有著正向關聯,但少有研究探討工作效能與員工個人心態於其中的調節或中介作用。因此,本研究旨在探討實施僕人式領導,透過職涯適應性對員工任務績效的影響,並加入員工個人積極主動性格作為調節式中介角色。本研究以主管和部屬配對問卷為研究樣本發放並回收了226份有效問卷,研究結果主要發現:(1)僕人式領導行為與部屬任務績效呈現正向關聯。(2)部屬職涯適應性在僕人式領導行為與部屬任務績效間具有中介效果。(3)部屬積極主動性格在職涯適應性與僕人式領導者間不具有調節效果。(4)部屬積極主動性格在僕人式領導與部屬職涯適應性及部屬任務績效間不具有調節式中介效果。最後,根據研究結論提出了研究貢獻、管理意涵和未來研究方向等建議。
At a time when we are overcoming the challenges posed by the epidemic and responding to rapid changes in technology, companies are paying special attention to employee turnover and talent retention in order to survive in a highly competitive environment. Therefore, improving employees' task efficiency has become an important strategy to ensure the stable operation and sustainable operation of corporate organizations, so as to enhance competitiveness and achieve long-term development goals. In this context, management has gradually begun to pay attention to the effectiveness of servant leadership as a leadership method. Past research has confirmed that servant leadership has a positive correlation with employee behavior, but few studies have explored the moderating or mediating role of work effectiveness and employees' personal mentality. Therefore, this study aims to explore the impact of servant leadership on employees' task performance through career adaptability, and to add employees' personal proactive personality as a moderating mediator. This study used the supervisor-subordinate paired questionnaire as a research sample and issued and collected 226 valid questionnaires. The main findings of the study are: (1) Servant leadership behavior is positively related to subordinate task performance. (2) Subordinate career adaptability has a mediating effect between servant leadership behavior and subordinate task performance. (3) The proactive personality of subordinates does not have a moderating effect between career adaptability and servant leaders. (4) The proactive personality of subordinates does not have a moderating mediating effect between servant leadership and subordinates' career adaptability and subordinates' task performance. Finally, based on the research conclusions, suggestions such as research contributions, management implications and future research directions are put forward.
Aboramadan, M., & Dahleez, K. A. (2022). The impact of perceived servant leadership traits and safety climate on task performance and risk-taking behavior in times of crisis. Leadership in Health Services, 35(2), 210-227. https://doi.org/10.1108/LHS-05-2021-0049
Al-Ghazali, B. M. (2020). Transformational leadership, career adaptability, job embeddedness and perceived career success: a serial mediation model. Leadership & Organization Development Journal, 41(8), 993-1013.https://doi.org/10.1108/LODJ-10-2019-0455
AlKhemeiri, A. K., Khalid, K., & Musa, N. (2021).The role of career competencies and proactive personality in early-career employee career adaptability. European Journal of Training and Development, 45(4/5), 285-300. https://doi.org/10.1108/EJTD-05-2020-0081
Bateman, T. S., & Crant, J. M. (1993). The proactive component of organizational behavior: A measure and correlates. Journal of organizational behavior, 14(2), 103-118. https://doi.org/10.1002/job.4030140202
Bakker, A. B., Tims, M., & Derks, D. (2012). Proactive personality and job performance: The role of job crafting and work engagement. Human Relations, 65(10), 1359–1378. https://doi.org/ 10.1177/0018726712453471.
Borman, W. C., & Motowidlo, S. J. (1997). Task performance and contextual performance: The meaning for personnel selection research. Human performance, 10(2), 99-109. https://doi.org/10.1207/s15327043hup1002_3
Bouzari, M., & Safavi, H. P. (2021). The association between servant leadership and lateness attitude: the mediation effects of career adaptability and job embeddedness. European Journal of Tourism Research, 28, 1-24. https://doi.org/10.54055/ejtr.v28i.1970
Carter, D., & Baghurst, T. (2014). The influence of servant leadership on restaurant employee engagement. Journal of business ethics, 124, 453-464. https://doi.org/10.1007/s10551-013-1882-0
Chughtai, M. S., Khalid, Y., Guan, R., & Razzaq, T. (2023). When Does Leadership Humility Nurture Career Success: A Moderated Mediation Model of Career Adaptability and Proactive Personality. Journal of Innovative Research in Management Sciences, 4(1), 35-53. https://doi.org/10.62270/jirms.v4i1.42
Crant, J. M. (2000). Proactive behavior in organizations. Journal of Management, 26(3), 435–462. https://doi.org/10.1177/014920630002600304
Faeq, D. K., & Ali, B. J. (2022). The Impact of Servant Leadership on Positive Affectivity: Mediating by Career Adaptability. UKH Journal of Social Sciences, 6(2), 9-18. https://doi.org/10.25079/ukhjss.v6n2y2022.pp9-18
Grant, A. M., & Ashford, S. J. (2008). The dynamics of proactivity at work. Research in Organizational Behavior, 28, 3–34. https://doi.org/10.1016/j.riob.2008.04.002
Griffin, M. A., Neal, A., & Parker, S. K. (2007). A new model of work role performance: Positive behavior in uncertain and interdependent contexts. Academy of management journal, 50(2), 327-347. https://doi.org/10.5465/ AMJ.2007.24634438
Handayani, D., Abbas, H., & Nurjanah, S. (2023). Assessing the Effect of Career Adaptability on Employee Engagement through Public Service Motivation: Study of Civil Servants in Indonesia. Migration Letters, 20(6), 300-314. https://doi.org/10.59670/ml.v20i6.3480
Liden, R. C., Wayne, S. J., Liao, C., & Meuser, J. D. (2014). Servant leadership and serving culture: Influence on individual and unit performance. Academy of management journal, 57(5), 1434-1452. https://doi.org/10.5465/amj.2013.0034
Liden, R. C., Wayne, S. J., Meuser, J. D., Hu, J., Wu, J., & Liao, C. (2015). Servant leadership: Validation of a short form of the SL-28. The leadership quarterly, 26(2), 254-269. https://doi.org/10.1016/j.leaqua.2014.12.002
Li, W. D., Fay, D., Frese, M., Harms, P. D., & Gao, X. Y. (2014). Reciprocal Relationship Between Proactive Personality and Work Characteristics: A Latent Change Score Approach. Journal of Applied Psychology, 99(5), 948-965. https://doi.org/10.1037/a0036169
MacKenzie, S. B., Podsakoff, P. M., and Rich, G. A. (2001). Transformational and transactional leadership and salesperson performance. J. Acad. Market. Sci. 29, 115–134. https://doi.org/10.1177/03079459994506
Moran, J. W., & Brightman, B. K. (2000). Leading organizational change. Journal of workplace learning, 12(2), 66-74. https://doi.org/10.1108/13665620010316226
Motowidlo, S. J., & Van Scotter, J. R. (1994). Evidence that task performance should be distinguished from contextual performance. Journal of Applied psychology, 79(4), 475. https://doi.org/10.1037/0021-9010.79.4.475
MS Chughtai, Y Khalid, R Guan, T Razzaq Chughtai (2023).When Does Leadership Humility Nurture Career Succe Development International, 24(7), 717–730.
Newman, A., Schwarz, G., Cooper, B., & Sendjaya, S. (2017). How servant leadership influences organizational citizenship behavior: The roles of LMX, empowerment, and proactive personality. Journal of business ethics, 145, 49-62. https://doi.org/10.1007/s10551-015-2827-6
Nilforooshan, P., & Salimi, S. (2016). Career adaptability as a mediator between personality and career engagement. Journal of Vocational Behavior, 94, 1-10. https://doi.org/10.1016/j.jvb.2016.02.010
Quy, H. T. K., Tran, M. D., & Dinh, T. M. (2024). Creative adaptability and negative emotions of employees during a crisis: the role of servant leadership. International Studies of Management & Organization, 54(1), 48-67. https://doi.org/10.1080/00208825.2023.2277973
Rottinghaus, P. J., Day, S. X., & Borgen, F. H. (2005). The Career Futures Inventory: A measure of career-related adaptability and optimism. Journal of career assessment, 13(1), 3-24. https://doi.org/10.1177/1069072704270271
Rudolph, C. W., Lavigne, K. N., & Zacher, H. (2017). Career adaptability: A meta-analysis of relationships with measures of adaptivity, adapting responses, and adaptation results. Journal of Vocational Behavior, 98, 17-34. http://doi.org/10.1016/j.jvb.2016.09.002
Savickas, M. L. (2005). The theory and practice of career construction. Career development and counseling: Putting theory and research to work, 1, 42-70.
Savickas, M. L., Nota, L., Rossier, J., Dauwalder, J. P., Duarte, M. E., Guichard, J., ... & Van Vianen, A. E. (2009). Life designing: A paradigm for career construction in the 21st century. Journal of vocational behavior, 75(3), 239-250. https://doi.org/10.1016/j.jvb.2009.04.004
Savickas, M. L., & Porfeli, E. J. (2012). Career Adapt-Abilities Scale: Construction, reliability, and measurement equivalence across 13 countries. Journal of vocational behavior, 80(3), 661-673.https://doi.org/10.1016/j.jvb.2012.01.011
Samo, A. H., Bughio, M. B., Ahmed, Q. N., Shah, M. A., & Ahmed, S. (2024). When the leader carries your career: a serial mediation testing on the role of servant leadership in career competencies and career adaptability of followers. Arab Gulf Journal of Scientific Research, 42(2),406-423. https://doi.org/10.1108/AGJSR-12-2022-0279
Sawan, F. (2020). Servant Leadership: Antecedent Factors, Impact, and Education Theories Used as Researcher's Perspective. International Journal of Higher Education, 9(5), 60-75. https://doi.org/10.5430/ijhe.v9n5p60
Shabeer, S., Nasir, N., & Rehman, S. (2023). Inclusive leadership and career adaptability: the mediating role of organization-based self-esteem and the moderating role of organizational justice. International Journal of Leadership in Education, 26(3), 496-515. https://doi.org/10.1080/13603124.2020.1787524
Seibert, S. E., Crant, J. M., & Kraimer, M. L. (1999). Proactive personality and career success. Journal of applied psychology, 84(3), 416. https://doi.org/10.1037/0021-9010.84.3.416
Seibert, S. E., Kraimer, M. L., & Crant, J. M. (2001). What do proactive people do? A longitudinal model linking proactive personality and career success. Personnel psychology, 54(4), 845-874. https://doi.org/10.1111/j.1744-6570.2001.tb00234.x
Seibert, S. E., Kraimer, M. L., & Liden, R. C. (2001). A social capital theory of career success. Academy of management journal, 44(2), 219-237. https://doi.org/10.5465/3069452
Talluri, S. B., Schreurs, B., & Uppal, N. (2022). How do individual factors affect career sustainability An investigation of cascading effects through the career construction model of adaptation. Career Development International, 27(6/7), 584-600. https://doi.org/10.1108/CDI-05-2022-0120
Ullah, I., Hameed, R. M., & Mahmood, A. (2023). The impact of proactive personality and psychological capital on innovative work behavior: evidence from software houses of Pakistan. European Journal of Innovation Management, ahead-of-print. https://doi.org/10.1108/EJIM-01-2022-0022
Van Dierendonck, D. (2011). Servant leadership: A review and synthesis. Journal of Management, 37(4), 1228–1261. https://doi.org/10.1177/01492063103804
Van Dierendonck, D., and Patterson, K. (2015). Compassionate love as a cornerstone of servant leadership: an integration of previous theorizing and research. J. Bus. Ethics 128, 119–131. https://doi.org/10.1007/s10551-014-2085-z
Williams, W. A., Brandon, R. S., Hayek, M., Haden, S. P., & Atinc, G. (2017). Servant leadership and followership creativity: The influence of workplace spirituality and political skill. Leadership & Organization Development Journal, 38(2), 178-193. https://doi.org/10.1108/LODJ-02-2015-0019
Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of management, 17(3), 601-617. https://doi.org/10.1177/014920639101700305
Wang, Z., Zhang, J., Thomas, C. L., Yu, J., & Spitzmueller, C. (2017). Explaining benefits of employee proactive personality: The role of engagement, team proactivity composition and perceived organizational support. Journal of Vocational Behavior, 101, 90-103. https://doi.org/10.1016/j.jvb.2017.04.002
Yang, F., & Chau, R. (2016). Proactive personality and career success. Journal of Managerial Psychology, 31(2), 467-482. https://doi.org/10.1108/JMP-04-2014-0139
Zada, M., Zada, S., Ali, M., Contreras-Barraza, N., & Castillo, D. (2022). How classy servant leader at workplace? Linking servant leadership and task performance during the COVID-19 crisis: a moderation and mediation approach. Frontiers in Psychology, 13, 810227. http://doi.org/10.3389/fpsyg.2022.810227