| 研究生: |
李宜潔 YI-CHIEH LEE |
|---|---|
| 論文名稱: |
組織支持、晉升機會、職家衝突與工作滿意度對留任意願關係之研究-以陸軍某航空部隊為例 |
| 指導教授: |
陳春希
CHUN-HSI CHEN |
| 口試委員: | |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 管理學院碩士在職現役軍人營區專班 Executive Master in Military Management |
| 論文出版年: | 2024 |
| 畢業學年度: | 112 |
| 語文別: | 中文 |
| 論文頁數: | 55 |
| 中文關鍵詞: | 組織支持 、晉升機會 、職家衝突 、工作滿意度 、留任意願 |
| 外文關鍵詞: | organization support, promotion chance, work-family conflict, job satisfaction, retaining intention |
| 相關次數: | 點閱:18 下載:0 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
近年因國防戰略型態改變,陸軍航空部隊扮演國土防衛重要防線,航空部隊 專業人才留任為國軍當前面臨的重要課題。本研究以 247 位軍士官為研究對象進 行問卷調查和資料蒐集,探討組織支持、晉升機會、職家衝突、工作滿意度與留 任意願之間的關係。
研究實證顯示(1)組織支持與工作滿意度呈顯著正相關;(2)晉升機會與 工作滿意度呈顯著正相關;(3)職家衝突與工作滿意度呈顯著負相關;(4)工作 滿意度與留任意願呈顯著正相關。依據研究結果,本研究提出管理意涵及未來研 究建議。
High-tech electronic warfare has become the mainstream when it comes to national defense strategies. Army Aviation plays an important role in territorial defense. The retaining intention of Army Aviation technical personnel has become a pressing issue for maintaining national security. This study aims to investigate the relationships among organization support, promotion chance, work-family conflict, job satisfaction and retaining intention. Data were collected and analyzed through the distribution of online questionnaires from 247 officer and non-commission officer.
It is found that organization support is positively related to job satisfaction. Promotion opportunity is positively related to job satisfaction. Work-family conflict is negatively to job satisfaction. Job satisfaction is positively related to the retaining intention. Drawn on the findings, managerial implications and suggestions for future research are thus discussed.
1、 中文文獻
朱鴻川:〈知覺組織支持對工作滿意度之影響-以幸福感及工作投入為中介變數〉,碩士論文,國立高雄科技大學,2017。
何宗禧:〈保全人員工作滿意度對留任意願影響之研究〉,碩士論文,國立政治大學,2014。
吳雅惠:〈晉升對工作滿意度與離職傾向影響之研究〉,碩士論文,國立中央大學,2016。
周麗端:〈雙工作家庭的生活滿意:工作-家庭衝突與互利的影響〉,《中華心理衛生學刊》,25(3),2012,377-418。
翁家明:〈離島官兵留任意願影響因素之研究〉,碩士論文,南臺科技大學,2012。
2、 英文文獻
Arvey, R. D., Bouchard, T. J., Jr., Segal, N. L., & Abraham, L. M. (1989). Job satisfaction: Environmental and genetic components. Journal of Applied Psychology, 74(2), 187-192.
Blau, P. M. (1964). Exchange and Power in Social Life. New York: John Wiley& Sons.
Carlson, D. S. & Perrewé, P. L. (1999). The role of social support in the stressor-strain relationship: An examination of work-family conflict. Journal of Management, 25, 513-540.
Carlson, D. S., Kacmar, K. M., & Williams, L. J. (2000). Construction and initial validation of a multidimensional measure of work-family conflict. Journal of Vocational Behavior, 56, 249-276.
Dalton, D. R., Todor, W. D., & Krackhardt, D. M. (1982). Turnover overstated: The functional taxonomy, Academy of Management Review, 7, 117-123.
Dansereau, J. F., Graen, G. B., & Haga, W. J. (1975). A vertical dyad linkage approach to leadership within formal organizations: A longitudinal investigation of the role making process. Organizational Behavior& Human Performance, 13(1), 46-78.
Eisenberger, R. & Huntington, R. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500-507.
Eisenberger, R., Fasolo, P., & Davis-LaMastro, V. (1990). Perceived organizational support and employee diligence, commitment, and innovation. Journal of Applied Psychology, 75(1), 51-59.
Fitz-enz, J. (1990). Getting and keeping good employees. Personnel Review, 67(8), 25-29.
Graen, G. B. & Scandura, T. A. (1987). Toward a psychology of dyadic organizing. Research in Organizational Behavior, 9, 175-208.
Guilford, J. P. (1942). Fundamental Statistics in Psychology and Education. New York: McGraw-Hill.
Herzberg, F., Mausner, B., & Snyderman, B. (1959). The Motivation to Work (2nd). New York: John Wiley.
Hackman, J. R. & Oldham, G. R. (1975). Development of the job diagnostic survey. Journal of Applied Psychology, 60, 159-170.
Hill, C. M. (2000). The all-volunteer Army: Historical challenges. Military Review, 80(3), 76-79
Hoppock, R. (1935). Job Satisfaction. New York: Harper& Row.
House, J. S. (1981). Work Stress and Social Support. New York: Addison-Wesley.
Jeffrey, H. G. & Nicholas, J. B. (1985). Sources of conflict between work and family roles. Academy of Management Review, 10(1), 76-88.
Jennica, R. W. & Terry, A. B. (2013). Antecedents and outcomes of employee perceptions of intra‐organizational mobility channels. Journal of Organizational Behavior, 34(8), 1111-1133.
Joseph, D. & Jublee, D. (2017). Customer orientation and job satisfaction in the banking sector: Examining the mediating role of successful emotion regulation. IUP Journal of Management Research, 16(3), 58-79.
Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A. (1964). Organizational Stress: Studies in Role Conflict and Ambiguity. New York: Wiley.
Kevin, J., Shanahan, C., & Hopkins. (2019). Level of agreement between sales managers and salespeople on the need for internal virtue ethics and a direct path from satisfaction with manager to turnover intent. Journal of Business Ethics, 149(2), 389-402.
Maslow, A. H. (1943). A theory of human motivation. Psychological Review, 50(4), 370-396.
McClelland, D.C. (1961). The Achieving Society. Van Nostrand.
Milkovich, G. T. & Tsui, A. (1981). A model of intraorganizational mobility. Academy of Management Review, 6, 529-539.
Mobley, W. H. (1977). Intermediate linkages in the relationship between job satisfaction and employee turnover. Journal of Applied Psychology, 62, 237-240.
Mobley, W. H., Horner, S. O., & Hollingsworth, A. T. (1978). An evaluation of precursors of hospital employee turnover. Journal of Applied Psychology, 63, 408-414.
Netemeyer, R. G., Boles, J. S., & McMurrian, R. (1996). Development and validation of work-family conflict and family-work conflict scales. Journal of Applied Psychology, 81(4), 400-410.
Pergamit, M. R. & Veum, J.R. (1999). What is a promotion? ILR Review, 52(4), 581-601.
Price, J.L. (2001). Reflections on the determinants of voluntary turnover. International Journal of Manpower, 22, 600-624.
Price, J.L. & Mueller, C.W. (1981). Professional Turnover: The Case for Nurses. New York: Spectrum.
Robbins, S. (1993). Organizational Behavior. Prentice Hall, Englewood Cliffs.
Sims, C. S., Drasgow, F., & Fitzgerald, L. F. (2005). The effects of sexual harassment on Turnover in the military: Time-dependent modeling. Journal of Applied Psychology, 90, 1141-1152.
Vardi, Y. (1980). Organizational career mobility: An integrative model. Academy of Management Review, 5(5), 341-355.
Vroom, V. H. (1964). Work and Motivation. New York: John Wiley.
Weiss, D. J., Dawis, R. V., England, G. W., & Lofquist, L. H. (1967). Manual for the Minnesota Satisfaction Questionnaire. Minneapolis: University of Minnesota, Industrial Relations Center.
Wexley, K. N. & Yukl, G. A. (1977). Organizational Behavior and Personnel Psychology. Homewood, IL: Richard D. Irwin.